F&B Assistant
🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Heathrow, London
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion
SKILLS
Guest Service
Food and Beverage Service
Communication Skills
Order Taking
Payment Processing
Restaurant Operations
FULL DESCRIPTION
Location: Heathrow, London
About Us: Are you ready to become an essential part of a dynamic team committed to delivering exceptional experiences for our esteemed members? We thrive on collaboration and are dedicated to achieving excellence in all aspects of our work.
The Role – F&B Assistant: As an F&B Assistant at our Heathrow, London location, you will play a vital role in our food and beverage team, contributing your skills across various departments, including the prestigious Estate Grill (2 Rosette), Conference & Banqueting Suites, and Lounge service.
Main Responsibilities
- Prepare the Estate Grill, lounge, or function room for service.
- Extend a warm welcome and greet guests at our Heathrow, London location.
- Efficiently take guest orders and skillfully serve food and beverages, including alcoholic options.
- Ensure guest satisfaction by promptly addressing their requests and concerns.
- Professionally handle and resolve any service issues that may arise.
- Accurately present bills to guests and process payments.
- Reset the restaurant, lounge, or function room at the end of each shift, ensuring it is ready for the next service.
- Maintain a clean and organized work area before concluding your shift.
Requirements
- Maintain a professional and polished appearance.
- Possess excellent communication skills and a genuine passion for delivering exceptional guest service.
- Prior experience in a high-quality food service hotel or restaurant is required.
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