Customer Services Administration Apprentice

Customer Services Administration Apprentice - Level 3

Our business is growing fast, and we need an enthusiastic administration apprentice to join our friendly customer services team. This is an interesting, varied and busy role for someone keen to learn great transferable skills and work in a friendly environment.

Salary and Hours:

- £280 - £340 per week, depending upon age and previous experience - 40 hours per week, Monday to Friday, Permanent

We will teach you how to:

• Liaise with customers, suppliers and other employees via email and the telephone
• Photocopy, file and data entry
• Support the department with general administrative tasks, as required

We need you to be:

• Keen to learn, interested in the job and committed to the apprenticeship opportunity
• Friendly, approachable, and confident
• Ability to manage your time and workload
• Trustworthy and reliable
• Flexible and adaptable
• High attention to detail
• Problem solving skills

You need to have:

• 5 GCSEs at grade C/4 and above or equivalent, which must include English and maths
• Candidates with A level or equivalent Level 3 qualifications and degree holders who have no previous qualification within this field are also able to apply
• Equivalent and alternative qualifications to those listed are also accepted

Ideally, you will also have:

• Strong interpersonal and customer service skills
• Good telephone manner and confidence in speaking on the phone
• Excellent written and verbal communication skills
• Used Microsoft Office 365