Operations manager

Operations manager

We care about our customers and value each person’s unique lifestyle and aspirations. Our [Employer hidden — view at passion-project.co.uk] team are dedicated to excellent quality customer led services. Our aim is simply to keep our customers in control by providing the care and support they want, where and when they want it. If you share our passion for exceeding our customers’ expectations and want a great opportunity to develop your career in business management, this could be the role for you.

The operations manager will use their strong leadership skills to maximise operational efficiency and to drive the growth of the business. We are looking to build our reputation for providing excellent quality home care services. You will enjoy being part of the senior management team leading the delivery of our services. This varied role requires outstanding communication and analytical skills, great planning and organisational ability, a talent for strong leadership together with extensive management experience in social care.

We offer the chance to be part of a supportive team where your skills and knowledge can really make a difference to people’s lives. You will enjoy a collaborative working relationship with the franchise owner and managers to make sure services are legally compliant and continuously improving. The operations manager will have a strong influence on how people see our brand. The ideal candidate will have proven experience of leading and managing business relationships.

This challenging role requires a strategic thinker who has the ability to switch to a practical hands on approach when necessary. Working with the franchise owner, you will develop the business strategy and lead on its implementation.

You will also provide day to day operational support to our registered managers and their care teams. There will be plenty of opportunities to use your initiative and apply creative problem-solving skills. A calm manner and the ability to think clearly whilst under pressure are essential for this important role.

We offer continuous training and development to keep you up to date with best practice. As a brand ambassador for [Employer hidden], you will be part of a strong team, championing the rights of our customer. If you enjoy the satisfaction of leading the delivery of great services.

*Please note that not all roles are available at all [Employer hidden] offices. Check out our our current vacancies for available roles.*