Assistant Store Manager

Assistant Store Manager - [Employer hidden — view at passion-project.co.uk] - Bicester Village in City of London

City of London

Full-Time

13 - 16 £ / hour (est.)

No home office possible

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At a Glance

- Tasks: Lead and inspire a team to deliver exceptional customer service and achieve sales goals.

- Company: Join [Employer hidden], a vibrant brand in Bicester Village with a focus on teamwork.

- Benefits: Competitive pay, employee discounts, and opportunities for personal growth.

- Why this job: Be part of a dynamic environment where your leadership can shine and make a difference.

- Qualifications: Experience in retail management and a passion for customer service.

- Other info: Exciting career progression opportunities in a fast-paced retail setting.

The predicted salary is between 13 - 16 £ per hour.

Staff Management – to assist the Boutique Manager in the following areas:

• Train, supervise and motivate employees to achieve the goals of the store.
• Plan, organise and prioritise self and team to ensure optimum use of available time.
• Motivate and develop a high performing team.
• Deliver high customer service through team.
• Produce staff rotas.
• Manage staff holidays.
• Monitor employee’s performance.

Training

• Assist in the implementation of induction for all new employees.
• Assist in the training and development of the Boutique team.

Reporting

• Accurate reporting of all administration and stock control.
• Collation of sales figures.
• Report to [Employer hidden] HQ / outlet centre management as necessary.

Sales

• Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
• Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
• Provide reliable information to customers in all matters relating to sales and customer service.
• Contribute to the store reaching its monthly, quarterly and annual sales targets.
• Deliver exceptional customer service to every customer, every time, using an omni channel approach as needed.

Security & Stock

• Minimise shrinkage by careful monitoring of all monies, attentive action on shop floor, staff selection and development, accurate and timely record keeping secure merchandising and material handling and accident prevention.
• Carry out stock checks and audits in line with Company policies and procedures.
• Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
• Maintain/build a general awareness of products and security hot spots.
• Follow Company policy and procedures for opening/closing the store.
• Maintain correct processing of all deliveries.

Cash Handling

• Ensure the till is reconciled daily.
• Ensure that cash handling and banking procedures are in line with Company policies and procedures.
• All transactions to be handled in a responsible and secure way.
• Till functions, cashing up, payments and general duties.
• Dealing with, and handling of, cash, credits cards and international currency.

Care of the Store

• Ensure the store is always kept clean and presentable, including back of house areas.
• Ensure Health and Safety awareness.
• Ensure Visual Merchandising standards are adhered to.

Communication

• Adhere to company policies and regulations.
• Attend briefing sessions as directed by your line manager.
• Can present, and conduct, themselves in a professional manner to both customers and colleagues.
• Can deal with international customers and familiar with their customs and culture.

Product Knowledge

• Attend regular training days or sessions.
• Take responsibility, and be self-motivated and pro‑active, to understand all new products and apply training and instructions.
• Be able to deliver good product knowledge to our customers.

This is a description of the job as it is at present. It is the practice of The Swatch Group (UK) Limited to periodically examine employees’ job descriptions and to update them to ensure that they relate to the job as then being performed, or to incorporate whatever changes are being proposed. This procedure is normally carried out through discussion between the post holder and line manager.

Assistant Store Manager - [Employer hidden] - Bicester Village in City of London employer: The SWATCH Group

At [Employer hidden], located in the vibrant Bicester Village, we pride ourselves on fostering a dynamic and supportive work environment where employee growth is paramount. Our commitment to exceptional customer service is matched by our dedication to training and developing our team, ensuring that every member feels valued and empowered to achieve their best. With competitive benefits and a culture that celebrates collaboration and innovation, [Employer hidden] is an excellent employer for those seeking a rewarding career in retail.

Contact Detail:

The SWATCH Group Recruiting Team

View The SWATCH Group Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant Store Manager - [Employer hidden] - Bicester Village in City of London

✨Tip Number 1

Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their world.

✨Tip Number 2

Practice your customer service skills! Since this role is all about delivering exceptional service, think of examples from your past experiences where you've gone above and beyond for a customer. Be ready to share these stories during your chat.

✨Tip Number 3

Don’t just sit back and wait for the interview; reach out! If you can, connect with current employees on LinkedIn or through other channels. Ask them about their experiences and any tips they might have for you. It shows initiative and can give you insider info!

✨Tip Number 4

When you apply, make sure to do it through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about wanting to join the [Employer hidden] team!

We think you need these skills to ace Assistant Store Manager - [Employer hidden] - Bicester Village in City of London

Staff Management

Training and Development

Customer Service

Sales Target Achievement

Stock Control

Cash Handling

Health and Safety Awareness

Visual Merchandising

Communication Skills

Product Knowledge

Performance Monitoring

Time Management

Motivational Skills

Attention to Detail

The SWATCH Group

Location: City of London

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- Assistant Store Manager - [Employer hidden] - Bicester Village in City of London

City of London

Full-Time

13 - 16 £ / hour (est.)

- The SWATCH Group

10000+

View The SWATCH Group Profile

- Assistant Store Manager - [Employer hidden] - Bicester Village in City of London

City of London

Full-Time

13 - 16 £ / hour (est.)

- The SWATCH Group

10000+

View The SWATCH Group Profile

- Assistant Store Manager - [Employer hidden] - Bicester Village in City of London

City of London

Full-Time

13 - 16 £ / hour (est.)

- The SWATCH Group

10000+

View The SWATCH Group Profile