Store Manager & Deputy Store Manager

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
East Anglia Area
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£60,000 / year
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Retail Operations Management Coaching and Development Customer Service Excellence Commercial Awareness Data-Driven Decision Making Performance Management Organisational Skills

FULL DESCRIPTION

Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

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At a Glance

- Tasks: Lead store operations, ensuring excellent service and high standards while coaching your team.

- Company: Join the dynamic team at [Employer hidden — view at passion-project.co.uk], a leader in retail innovation.

- Benefits: Enjoy a 20% discount, competitive holidays, and a range of wellbeing support.

- Why this job: Shape the future of retail and create exceptional shopping experiences for customers.

- Qualifications: Experience in retail leadership and a passion for developing others.

- Other info: Be part of an inclusive culture that values diversity and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations. As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.

What you will do

  • Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
  • Deliver the retail plan by driving commercial, operational, visual and people performance.
  • Step up to run the full store when required, keeping energy high and teams aligned.
  • Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
  • Use data and insight to make informed decisions that improve sales, service and efficiency.

Who you are

  • An experienced leader with a background in retail, operations or a customer‑focused environment.
  • Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
  • Confident making fast decisions that improve customer experience and commercial outcomes.
  • Skilled at coaching, feedback and performance management, with a passion for developing others.
  • Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us. Here are some of the benefits we offer that make working for M&S just that little bit more special…

  • 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
  • Competitive holiday entitlement with the potential to buy extra holiday days.
  • Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
  • A generous Defined Contribution Pension Scheme and Life Assurance.
  • A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
  • Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
  • Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
  • Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
  • A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.

Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. [Employer hidden] strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together. If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.

Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area employer: [Employer hidden]

[Employer hidden] is an exceptional employer, offering a vibrant and inclusive work culture that prioritises employee development and well-being. With competitive benefits such as a generous discount on products, flexible holiday options, and comprehensive training programmes, team members are empowered to thrive in their roles. Located in the East Anglia area, our stores provide a dynamic environment where you can lead with purpose and make a meaningful impact on both customers and colleagues alike.

Contact Detail:

[Employer hidden] Recruiting Team

View [Employer hidden] Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

✨Tip Number 1

Network like a pro! Reach out to current or former employees on LinkedIn and ask about their experiences. A friendly chat can give you insider info and might even lead to a referral.

✨Tip Number 2

Prepare for the interview by researching the company culture and values. Show us how your leadership style aligns with M&S's vision, and be ready to share examples of how you've driven performance in past roles.

✨Tip Number 3

Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your achievements and how they relate to the Store Manager or Deputy Store Manager role.

✨Tip Number 4

Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you're genuinely interested in the position. Plus, it’s a great chance to reiterate why you’re the perfect fit!

We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

  • Leadership
  • Retail Operations Management
  • Coaching and Development
  • Customer Service Excellence
  • Commercial Awareness
  • Data-Driven Decision Making
  • Performance Management
  • Organisational Skills
  • Adaptability
  • Resilience
  • Team Alignment
  • Visual Merchandising
  • Proactive Problem Solving
  • Effective Communication

Some tips for your application 🫡

Show Your Passion:

When you're writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and leading a team!

Tailor Your Application:

Make sure to customise your application to highlight your relevant experience in retail and operations. We love seeing how your skills align with what we’re looking for, so don’t hold back on showcasing your achievements!

Be Clear and Concise:

Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out. Use bullet points if it helps – we want to easily see why you’d be a great fit for our team!

Apply Through Our Website:

Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at [Employer hidden]

✨Know Your Store Inside Out

Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you speak confidently about how you can contribute to their success.

✨Showcase Your Leadership Skills

As a potential Store Manager or Deputy Store Manager, it's crucial to demonstrate your leadership abilities. Prepare examples of how you've successfully led teams, managed conflicts, or improved performance in previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Emphasise Customer Experience

Retail is all about the customer, so be ready to discuss how you would enhance the shopping experience. Think of specific strategies you've implemented in the past that improved customer satisfaction or sales. Highlight your ability to balance operational efficiency with exceptional service.

✨Prepare Questions for Them

Interviews are a two-way street, so come prepared with thoughtful questions. Ask about their vision for the store, how they measure success, or what challenges they currently face. This not only shows your enthusiasm but also helps you gauge if the role aligns with your career goals.

##### Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

[Employer hidden]

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- Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

Full-Time

36000 - 60000 £ / year (est.)

- [Employer hidden]

10,000+

View [Employer hidden] Profile

- Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

Full-Time

36000 - 60000 £ / year (est.)

- [Employer hidden]

10,000+

View [Employer hidden] Profile

- Register Your Interest - Store Manager & Deputy Store Manager - East Anglia Area

Full-Time

36000 - 60000 £ / year (est.)

- [Employer hidden]

10,000+

View [Employer hidden] Profile

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