Multi-Site Manager - Editions NL

Multi-Site Manager - Editions NL in City of Westminster

The Multi-Site Manager is responsible for driving the highest possible performance across their site(s). They support and hold the Site Manager accountable in their daily running of site operation. The role requires maximising customer satisfaction by delivering operational KPIs and maximising profitability by minimising costs (including optimising labour efficiencies). It also requires the upholding of industry leading compliance standards. The Multi-Site Manager is responsible for creating a positive and cooperative working environment for all team members and fostering development to ensure career growth.

What You’ll be Doing

• Plan your work week effectively between your respective sites (1-4) to ensure that you have the greatest possible impact on your team and the operation.
• Lead through your respective teams, working closely with the Site Manager(s) to achieve all company objectives and goals.
• Act as a People Manager for all staff colleagues and support them throughout their organisational life cycle, including managing HR/ER cases.
• Execute cost control and adherence to budgets.
• Forecast yearly costs for your site as part of the financial planning process.
• Own Opex, repair & maintenance within prescribed labour targets and Utilities costs for your respective sites.
• Recruit and onboard Editions team members within your respective site.
• Develop, train and motivate all employees to achieve company targets.
• Conduct performance evaluations, identify training needs, and provide coaching and feedback to improve staff skills and performance.
• Complete high quality schedules, ensuring appropriate staffing levels for your respective sites adhering to company labour targets.
• Supervise accurate timekeeping and manage team holiday entitlements effectively.
• Demonstrate operational excellence by meeting KPI targets across your respective sites.
• Supervise compliance to company standard operating procedures (SOPs) through robust supervision and impactful coaching.
• Drive strong standards within your sites, adhering to merchandising and space management principles.
• Ensure compliance with all Health & Safety and Due Diligence measures in place for the operation.
• Oversee weekly compliance checks and audits across your site(s).
• Identify areas of improvement and work with your teams to address specific issues or concerns raised to improve the overall customer experience.
• Build strong relationships with restaurant partners, using stakeholder management and leadership skills to drive performance.
• Maintain good relations to uphold [Employer hidden]'s positive reputation with all external parties.
• Liaise with various counterparts across the business to improve overall operational performance.
• Participate and/or lead projects, initiatives and activities to improve the operating model and achieve company objectives.

Qualification and Experience

• Minimum of 3-4 years of management level food & beverage experience, ideally in the restaurant industry.
• Be adaptable and embrace change as it presents itself.
• A good understanding and track record in managing and influencing the P&L and KPIs performance of your business.
• Capability and track record for project management.
• Possess commercial acumen with an ability to identify opportunities to grow Order Volume & Gross Merchandise Value (GMV).
• Great knowledge of food safety and health and safety compliance requirements.
• Previous experience in leading a team, including recruiting, training, and developing team members.
• Excellent communication skills, both verbally and written.
• Highly organised individual with exceptional attention to detail.
• Tech-savvy and comfortable working with numbers and using data to inform decisions.
• 'Can do, never give up' attitude and the desire to grow and succeed.
• Right to work in the relevant country.
• Willingness to travel between multiple locations in line with [Employer hidden] Travel Policy.
• Willingness to comply with Site Operations Ways of Working policy.
• Valid Driving Licence or in the process of obtaining a full licence.

Multi-Site Manager - Editions NL in City of Westminster employer: [Employer hidden]

[Employer hidden] is an exceptional employer that prioritises the well-being and development of its employees, offering a dynamic work culture where innovation thrives. As a Multi-Site Manager, you will benefit from competitive health and family-oriented perks, alongside opportunities for career growth within one of the fastest-growing food-tech companies. With a commitment to diversity and a supportive environment, [Employer hidden] empowers you to make a meaningful impact across multiple locations while enjoying the excitement of shaping the future of food delivery.

Contact Detail:

[Employer hidden] Recruiting Team

View [Employer hidden] Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Multi-Site Manager - Editions NL in City of Westminster

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current employees at [Employer hidden]. Building relationships can open doors that you didn’t even know existed.

✨Tip Number 2

Prepare for interviews by researching the company and its values. Understand what makes [Employer hidden] tick and be ready to discuss how your experience aligns with their mission. Show them you’re not just another candidate, but someone who truly gets what they’re about.

✨Tip Number 3

Practice your leadership skills! As a Multi-Site Manager, you’ll need to demonstrate your ability to lead teams effectively. Think of examples from your past where you’ve motivated others or improved team performance, and be ready to share those stories.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Roo family. So, get your application in and let’s make some magic happen!

We think you need these skills to ace Multi-Site Manager - Editions NL in City of Westminster

Performance Management

Operational Excellence

Customer Satisfaction

Cost Control

Budget Management

Team Leadership

Recruitment and Onboarding

Training and Development

Health and Safety Compliance

Project Management

Stakeholder Management

Communication Skills

Attention to Detail

Adaptability

Data Analysis

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about delivering top-notch customer experiences.

Tailor Your CV: Make sure to customise your CV to highlight relevant experience that aligns with the Multi-Site Manager role. We love seeing how your past roles have prepared you to drive performance and lead teams effectively across multiple sites.

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and achievements are easy to spot. Use bullet points if it helps to break down your experience!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at [Employer hidden]

✨Know Your Numbers

As a Multi-Site Manager, you'll need to demonstrate your understanding of KPIs and P&L management. Brush up on your financial acumen and be ready to discuss how you've maximised profitability and minimised costs in previous roles. Use specific examples to show how you’ve driven performance.

✨Showcase Your Leadership Style

This role requires strong leadership skills, especially when managing teams across multiple sites. Prepare to share your approach to leading through others, including how you motivate and develop team members. Think about times you've successfully managed HR cases or improved team dynamics.

✨Emphasise Adaptability

[Employer hidden] is all about embracing change, so be ready to discuss how you've adapted to new challenges in the past. Share examples of how you've navigated operational changes or implemented new processes that improved efficiency. This will show you're the right fit for a fast-paced environment.

✨Demonstrate Compliance Knowledge

Health and safety compliance is crucial in this role. Familiarise yourself with relevant regulations and be prepared to discuss how you've ensured compliance in previous positions. Highlight any audits or checks you've conducted and how you maintained high standards across your sites.

Multi-Site Manager - Editions NL in City of Westminster

[Employer hidden]

Location: City of Westminster