UK HQ Workspace Experience & Operations Lead

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£72,000 / year
CATEGORY
Facilities Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Facilities Management Leadership Operational Excellence Client Relationship Management Workplace Experience Design Strategic Planning Team Leadership Project Management Communication Skills

FULL DESCRIPTION

UK HQ Workspace Experience & Operations Lead in Birmingham

A leading facilities management company is seeking a Workspace Experience and Operations Lead in Birmingham to lead the strategic delivery of facilities management services for premium financial clients. This role requires a skilled professional with over 10 years in FM leadership, ensuring operational excellence and creating exceptional workplace experiences. The position offers competitive salary and benefits, as well as opportunities for professional development and career advancement.

UK HQ Workspace Experience & Operations Lead in Birmingham employer: [Employer hidden — view at passion-project.co.uk]

As a leading facilities management company, we pride ourselves on fostering a dynamic work culture that prioritises employee well-being and professional growth. Located in Birmingham, our Workspace Experience and Operations Lead role offers competitive salaries, comprehensive benefits, and the chance to work with premium financial clients, ensuring that every day is both meaningful and rewarding.

At a Glance

  • Tasks: Lead the delivery of top-notch facilities management services for premium financial clients.
  • Company: A leading facilities management company with a focus on excellence.
  • Benefits: Competitive salary, great benefits, and opportunities for professional growth.
  • Why this job: Shape exceptional workplace experiences and drive operational excellence in a dynamic environment.
  • Qualifications: 10+ years in FM leadership with a passion for creating outstanding workplace experiences.
  • Other info: Join a team that values innovation and offers excellent career advancement opportunities.

We think you need these skills to ace UK HQ Workspace Experience & Operations Lead in Birmingham

  • Facilities Management Leadership
  • Operational Excellence
  • Client Relationship Management
  • Workplace Experience Design
  • Strategic Planning
  • Team Leadership
  • Project Management
  • Communication Skills
  • Problem-Solving Skills
  • Stakeholder Engagement
  • Budget Management
  • Health and Safety Compliance
  • Performance Monitoring
  • Change Management

How to prepare for a job interview at [Employer hidden]

  • Know Your FM Stuff
  • Showcase Leadership Skills
  • Understand the Company Culture
  • Prepare Questions
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