Store Manager & Deputy Store Manager

Register Your Interest - Store Manager & Deputy Store Manager - North West London Area

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

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At a Glance

• Tasks: Lead store operations, ensuring excellent service and high standards.
• Company: Join the dynamic team at [Employer hidden — view at passion-project.co.uk], a leader in retail innovation.
• Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.
• Why this job: Shape the future of retail while developing your leadership skills.
• Qualifications: Experience in retail or customer-focused roles is essential.
• Other info: Be part of an inclusive team that values diversity and personal growth.

The predicted salary is between 36000 - 60000 £ per year.

Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations. As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop.

Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.

What you will do

• Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
• Deliver the retail plan by driving commercial, operational, visual and people performance.
• Step up to run the full store when required, keeping energy high and teams aligned.
• Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
• Use data and insight to make informed decisions that improve sales, service and efficiency.

Who you are

• An experienced leader with a background in retail, operations or a customer‑focused environment.
• Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
• Confident making fast decisions that improve customer experience and commercial outcomes.
• Skilled at coaching, feedback and performance management, with a passion for developing others.
• Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.

What’s in it for you

Being a part of M&S is exactly that – playing your part to bring the magic of M&S to our customers every day. We’re an inclusive, dynamic, exciting, and ever‑evolving business built on doing the right thing and bringing exceptional quality, value and service to every customer, whenever, wherever and however they want to shop with us.

Here are some of the benefits we offer that make working for M&S just that little bit more special…

• 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
• A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.

Everyone’s welcome. We are ambitious about the future of retail. We’re disrupting, innovating and leading the industry into a more conscientious, inspiring digital era. We’re transforming how we work together and offering our most exciting opportunities yet. [Employer hidden] strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen.

We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.

Register Your Interest - Store Manager & Deputy Store Manager - North West London Area employer: [Employer hidden]

[Employer hidden] is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is empowered to thrive. With competitive benefits such as a generous colleague discount, flexible holiday options, and comprehensive wellbeing support, employees are encouraged to grow both personally and professionally. Located in the North West London area, our stores offer dynamic environments that inspire innovation and collaboration, making it a rewarding place to build a career in retail leadership.

Contact Detail:

[Employer hidden] Recruiting Team

View [Employer hidden] Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - North West London Area

✨Tip Number 1

Get to know the company culture! Before you apply, check out M&S's social media and website to see what they're all about. This will help you tailor your approach and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing a role at M&S. Personal connections can make a huge difference!

✨Tip Number 3

Prepare for the interview by practising common questions. Think about how your experience aligns with the Store Manager and Deputy Store Manager roles. Be ready to share examples of how you've led teams and improved customer experiences.

✨Tip Number 4

Don't forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're serious about joining the M&S family. So, take the plunge and register your interest today!

We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - North West London Area

• Leadership
• Retail Operations Management
• Coaching and Development
• Customer Service Excellence
• Commercial Awareness
• Data-Driven Decision Making
• Performance Management
• Organisational Skills
• Adaptability
• Resilience
• Team Alignment
• Visual Merchandising
• Proactive Problem Solving
• Effective Communication

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and leading a team!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience in retail and operations. We love seeing how your skills align with the Store Manager or Deputy Store Manager role, so don’t hold back!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us understand your journey quickly!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at [Employer hidden]

✨Know the Company Inside Out

Before your interview, make sure you research [Employer hidden] thoroughly. Understand their values, mission, and the specific role you're applying for. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Showcase Your Leadership Skills

As a Store Manager or Deputy Store Manager, leadership is key. Prepare examples from your past experiences where you've successfully led a team, improved performance, or handled challenges. Be ready to discuss how you can bring clarity and energy to the store operations.

✨Demonstrate Your Customer Focus

[Employer hidden] prides itself on exceptional customer service. Think of specific instances where you’ve gone above and beyond for customers. Highlight your ability to make fast decisions that enhance customer experience, as this will resonate well with the interviewers.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the store's culture, team dynamics, and expectations for the role. This not only shows your interest but also helps you gauge if the company is the right fit for you.