Store Manager & Deputy Store Manager

Register Your Interest - Store Manager & Deputy Store Manager - Central North Area

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

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At a Glance

Tasks: Lead store operations, drive performance, and create a thriving shopping environment.

Company: Join M&S, a dynamic and inclusive retail leader.

Benefits: Enjoy 20% discount, competitive holidays, and wellbeing support.

Why this job: Shape the future of retail while developing your leadership skills.

Qualifications: Retail experience and strong leadership skills are essential.

Other info: Be part of a diverse team committed to making a difference.

The predicted salary is between 36000 - 60000 £ per year.

Our stores come in all shapes and sizes, from fast‑paced Simply Food locations to full line stores with Fashion, Home, Beauty and Food under one roof. In full line stores, a Deputy Store Manager will take full ownership of a department and work alongside the Store Manager, often deputising for them and shaping day‑to‑day operations.

As a Store Manager, you’ll lead the full store operation, setting the vision, driving commercial performance and creating a culture where teams thrive and customers love to shop. Joining our store leadership community means creating a place where customers love to shop and colleagues love to work. You’ll bring clarity, confidence and commercial focus to every shift, driving high standards and exceptional experiences.

What you will do:

• Lead daily operations across your area or the full store, ensuring excellent service, strong availability and consistently high standards.
• Deliver the retail plan by driving commercial, operational, visual and people performance.
• Step up to run the full store when required, keeping energy high and teams aligned.
• Coach and develop Team Managers and colleagues so they feel confident, capable and ready to deliver.
• Use data and insight to make informed decisions that improve sales, service and efficiency.

Who you are:

• An experienced leader with a background in retail, operations or a customer‑focused environment.
• Organised, proactive and calm under pressure, able to balance detail with the bigger picture.
• Confident making fast decisions that improve customer experience and commercial outcomes.
• Skilled at coaching, feedback and performance management, with a passion for developing others.
• Adaptable, resilient and ready to step up when needed, bringing clarity and energy to every shift.

What’s in it for you:

• 20% colleague discount across all M&S products and many of our third‑party brands for you and a member of your household.
• Competitive holiday entitlement with the potential to buy extra holiday days.
• Discretionary bonus schemes awarded based on how you achieve your personal objectives and our performance as a business.
• A generous Defined Contribution Pension Scheme and Life Assurance.
• A dedicated welcome to our teams with a tailored induction and a wide range of training programmes to develop your skills.
• Amazing perks and discounts via our M&S Choices portal to maximise your financial and personal wellbeing.
• Industry‑leading parental, adoption and neonatal policies, providing support and flexibility for your family.
• Access to a fantastic range of wellbeing support for all colleagues, including our 24/7 Virtual GP and PAM Assist for you and your family.
• A charity volunteer day to support a cause you’re passionate about through a dedicated day away from work.

[Employer hidden — view at passion-project.co.uk] strives to be an inclusive organisation, trusted and admired by our colleagues, customers and suppliers. Join us and make change happen. We are committed to building diverse and representative teams, where everyone can bring their whole selves to work and be at their best. We support each other and work together to win together.

If you feel you’d benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Lead with purpose. Own the outcomes. Raise the bar. This is your store. And your chance to shape the future of M&S. Are you ready for it? Take Your Marks and register your interest today.

Register Your Interest - Store Manager & Deputy Store Manager - Central North Area employer: [Employer hidden]

[Employer hidden] is an exceptional employer that fosters a vibrant and inclusive work culture, where every team member is empowered to thrive. With competitive benefits such as a generous colleague discount, flexible holiday options, and comprehensive wellbeing support, employees are encouraged to grow both personally and professionally. Located in the Central North Area, our stores offer a dynamic environment that values innovation and collaboration, making it a rewarding place to build a career in retail leadership.

Contact Detail:

[Employer hidden] Recruiting Team

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StudySmarter Expert Advice 🤫

We think this is how you could land Register Your Interest - Store Manager & Deputy Store Manager - Central North Area

✨Tip Number 1

Get to know the company culture! Before your interview, spend some time researching M&S and their values. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.

✨Tip Number 2

Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a leader in retail can drive performance and create a thriving environment for both customers and colleagues.

✨Tip Number 3

Show off your coaching skills! Be ready to share examples of how you’ve developed team members in the past. M&S loves leaders who can inspire and uplift their teams, so highlight those moments where you made a real difference.

✨Tip Number 4

Don’t forget to ask questions! At the end of your interview, have a few thoughtful questions prepared about the role or the company. This shows your enthusiasm and helps you figure out if M&S is the right fit for you too. And remember, apply through our website for the best chance!

We think you need these skills to ace Register Your Interest - Store Manager & Deputy Store Manager - Central North Area

Leadership

Retail Operations Management

Coaching and Development

Customer Service Excellence

Commercial Awareness

Data-Driven Decision Making

Performance Management

Organisational Skills

Adaptability

Resilience

Team Alignment

Visual Merchandising

Proactive Problem Solving

Effective Communication

Some tips for your application 🫡

Show Your Passion: When you're writing your application, let your enthusiasm for retail and leadership shine through. We want to see how excited you are about creating a fantastic shopping experience for customers and leading a team!

Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. We love seeing how your background aligns with the Store Manager or Deputy Store Manager roles, so don’t hold back on those details!

Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and experiences are easy to spot. This helps us get a quick sense of what you bring to the table!

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your interest and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at [Employer hidden]

✨Know Your Store Inside Out

Before the interview, make sure you research the specific store and its operations. Understand their product range, customer demographics, and any recent news or changes. This will show your genuine interest and help you discuss how you can contribute to their success.

✨Showcase Your Leadership Skills

As a Store Manager or Deputy, you'll need to demonstrate strong leadership abilities. Prepare examples of how you've successfully led teams in the past, focusing on coaching, performance management, and creating a positive work environment. Be ready to discuss how you can inspire and motivate your future team.

✨Be Data-Driven

Familiarise yourself with key retail metrics and how they impact store performance. During the interview, be prepared to discuss how you’ve used data to make informed decisions in previous roles. This will highlight your analytical skills and your ability to drive commercial performance.

✨Emphasise Adaptability and Resilience

Retail can be unpredictable, so it's crucial to showcase your adaptability. Share stories that illustrate how you've handled pressure and unexpected challenges in the past. This will reassure them that you're ready to step up and maintain high standards, no matter the situation.