Boutique Manager

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
London
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£60,000 / year
CATEGORY
Retail
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Skills Coaching Skills Business Management Sales Management Customer Relationship Management Strategic Planning Interpersonal Skills Organisational Skills

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] LHR T4 Boutique Manager

Full-Time

36000 - 60000 £ / year (est.)

No home office possible

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At a Glance

Tasks: Lead and inspire a team to achieve sales and customer service goals.

Company: Join a prestigious beauty brand with a focus on innovation and excellence.

Benefits: Competitive pay, training opportunities, and a chance to grow your career.

Why this job: Be the CEO of your own store and make a real impact in beauty.

Qualifications: Proven leadership skills and a passion for coaching others.

Other info: Diverse culture with excellent career progression opportunities.

The predicted salary is between 36000 - 60000 £ per year.

We are looking for a dynamic and inspirational Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational targets. Candidates should have proven leadership, coaching and business management skills gained in a fast-paced retail environment. This is an exceptional opportunity for you to be Chief Executive Officer of your own store.

You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer relationship management and the leadership of a high performing team. If you are an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential this could be the perfect role for you and the first step towards a long-term fulfilling career with a leader in prestige beauty.

Many of our field executives and senior managers began their careers at point of sale and this first level management role with exposure to business planning, consumer insights, event management, customer relationship management and front line marketing will provide you with the all-round skills needed to progress further within the Beauty Industry. With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development and a competitive remuneration and benefits package.

Qualifications

Effective verbal and written communication skills.

Excellent interpersonal skills.

Quality customer service skills.

Skilled at winning people over.

Results oriented, with high drive to meet objectives and standards.

Pursue goals beyond what is required or expected of them.

Senses others' development needs and bolsters their abilities.

Anticipates, recognizes, and meets customers' needs.

Handles difficult and tense customer service situations with diplomacy and tact.

Guides the performance of others while holding them accountable.

Cultivate and maintain extensive informal networks.

Models team qualities like respect, helpfulness, and cooperation.

High attention to detail and organisational skills.

The ability to work autonomously and contribute to the team.

Proactive and positive approach to work and tasks.

Confidentiality, tact, and discretion when dealing with people.

Qualifications / Knowledge

Retail sales experience.

Team leadership.

Degree of experience dependent on business / Store size.

Experience in strategic planning and execution.

Ability to develop financial plans and manage resources.

Working knowledge of a computerised system including email, Microsoft Excel.

[Employer hidden] LHR T4 Boutique Manager employer: Estee Lauder Companies

At [Employer hidden], we pride ourselves on being an exceptional employer that fosters a vibrant and inclusive work culture. As the Boutique Manager at our LHR T4 location, you will not only lead a passionate team but also benefit from extensive training and development opportunities that pave the way for your career advancement in the beauty industry. With a competitive remuneration package and a commitment to diversity, we empower our employees to thrive and achieve their full potential in a dynamic retail environment.

Contact Detail:

Estee Lauder Companies Recruiting Team

View Estee Lauder Companies Profile

StudySmarter Expert Advice 🤫

We think this is how you could land [Employer hidden] LHR T4 Boutique Manager

✨Tip Number 1

Get to know the company culture before your interview. Research [Employer hidden] and understand their values, products, and customer service approach. This will help you tailor your responses and show that you're genuinely interested in being part of their team.

✨Tip Number 2

Practice your leadership stories! Think of specific examples where you've successfully led a team or resolved a conflict. Being able to share these experiences will demonstrate your coaching skills and ability to drive results.

✨Tip Number 3

Network like a pro! Connect with current or former employees on LinkedIn to gain insights about the role and the company. They might even give you tips on what the hiring managers are looking for!

✨Tip Number 4

Don’t forget to follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the position. Plus, it keeps you fresh in their minds as they make their decision.

We think you need these skills to ace [Employer hidden] LHR T4 Boutique Manager

Leadership Skills

Coaching Skills

Business Management

Sales Management

Customer Relationship Management

Event Management

Strategic Planning

Interpersonal Skills

Quality Customer Service

Results Orientation

Organisational Skills

Autonomy

Proactive Approach

Financial Planning

Computer Literacy

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