Call Handler

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Reigate
TYPE
Full-time
LEVEL
Entry-level
SALARY
£28,900 / year
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Skills Scheduling Skills Communication Skills Complaint Handling Administration Skills Time Management Problem-Solving Skills Attention to Detail

FULL DESCRIPTION

Call Handler in Reigate

Based in Reigate, a Call Handler or Scheduler is required for a large property maintenance specialist looking to expand the existing team due to rapid recent growth. Duties of the successful call handler will include: Taking inbound calls from around 60 customers per day. Scheduling engineers' appointments to carry out repairs and maintenance in domestic properties. Liaising with the customers on job progress. Handling any complaints and escalating when required. Other general administration. The Call Handler or Scheduler role is a permanent or temp to perm position, full-time Monday to Friday. For this role, the client is offering a salary of £27,000 to £28,000 per annum plus 20 days holiday and 8 bank holidays. Experience within a similar role is desirable. There is also an occasional Saturday shift. The client's office is based near Redhill, Surrey with quick access to the local train station and high street. Please apply online with an updated CV.

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