Dynamics Support Engineer

Dynamics Support Engineer in Brighton

iO are working with an established and rapidly growing Digital agency in their search for a Dynamics 365 Specialist to join them on a 3-month contract basis. They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the public sector. This specific role will be working across a GOV department project. You will need to be an experienced support engineer to deal with support tickets and incidents, and use your specialist Dynamics knowledge and expertise to help mature and fine-tune the support model on how to configure Dynamics and Pagerduty. You will also support the trainees and ensure they are upskilled in dealing with the more complex support queries with Dynamics.

We are looking for people with the following:

• Extensive D365 Experience
• Migration experience into Microsoft Dynamics
• Previous experience dealing directly with stakeholders/clients

Interested in hearing more? Please get in touch with Rebecca Long on [contact hidden] / [contact hidden]

Dynamics Support Engineer in Brighton employer: [Employer hidden — view at passion-project.co.uk]

Join a dynamic and rapidly growing digital agency in Swansea, where you will be part of a collaborative work culture that values innovation and employee development. With opportunities for professional growth and the chance to work on impactful projects within the public sector, this role offers not only competitive pay but also the unique advantage of working alongside global technology leaders. Enjoy a supportive environment that encourages upskilling and knowledge sharing, making it an excellent place for those looking to advance their careers in Dynamics 365.

Contact Detail:

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StudySmarter Expert Advice 🤫

We think this is how you could land Dynamics Support Engineer in Brighton

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.

✨Tip Number 2

Prepare for the interview by brushing up on your Dynamics knowledge. Be ready to discuss specific scenarios where you've tackled support tickets or improved processes. Show them you’re the expert they need!

✨Tip Number 3

Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest in the role. It keeps you fresh in their minds.

✨Tip Number 4

Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to ensure your application gets seen by the right people.

We think you need these skills to ace Dynamics Support Engineer in Brighton

Dynamics 365 Expertise

Support Ticket Management

Incident Resolution

Configuration of Dynamics

PagerDuty Knowledge

Stakeholder Engagement

Training and Upskilling

Migration Experience

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your extensive D365 experience and any migration projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your relevant expertise!

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dynamics Support Engineer role. Mention your experience with support tickets and how you’ve helped clients in the past.

Showcase Your Stakeholder Experience: Since this role involves dealing directly with stakeholders, make sure to highlight any previous experiences where you’ve successfully managed client relationships. We love seeing how you’ve made an impact!

Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!

How to prepare for a job interview at [Employer hidden]

✨Know Your Dynamics Inside Out

Make sure you brush up on your Dynamics 365 knowledge before the interview. Be ready to discuss your experience with support tickets, incidents, and any migration projects you've worked on. The more specific examples you can provide, the better!

✨Showcase Your Stakeholder Skills

Since this role involves dealing directly with stakeholders, prepare to share examples of how you've successfully communicated and collaborated with clients in the past. Highlight any challenges you faced and how you overcame them.

✨Prepare for Technical Questions

Expect some technical questions related to configuring Dynamics and using PagerDuty. Brush up on common issues and solutions, and be ready to explain your thought process when troubleshooting problems.

✨Demonstrate Your Mentoring Ability

As you'll be supporting trainees, think about how you can demonstrate your mentoring skills. Prepare to discuss any previous experiences where you've helped others upskill or tackle complex queries, showing that you're not just a tech whiz but also a great team player.

Dynamics Support Engineer in Brighton

[Employer hidden]

Location: Brighton

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