CMM Field Based Applications Engineer

CMM Field Based Applications Engineer in Telford

The successful candidate will be responsible for providing office and on-site CMM support for customers in the form of PC-DMIS programming, CMM system inspection and support as well as providing on-site training to customers and their Engineers. The role is partly field based, which includes covering a national territory and includes occasional overnight stays.

Roles & Responsibilities

• Provide remote and on-site service support and PC-DMIS programming for precision engineering equipment at client sites across the UK
• Program CMMs using PC-DMIS software
• Create and deploy CMM inspection reports as well as presenting findings to senior management
• Perform PC-DMIS demonstrations to customers including in person training of external Engineers
• Carry out measurement inspections using portable measuring arms and laser scanners
• Identify and support new business development and upsell opportunities
• Collaborate with technical partners and internal departments to stay abreast of changes to procedures and protocol
• Work closely with customers to ensure service quality and satisfaction
• Maintain accurate records of work completed and equipment performance
• Travel regularly as part of a field-based schedule including some overnight stays

Skills & Experience

• Degree or apprenticeship trained in Mechanical or Electrical Engineering or similar field
• Proven experience with PC-DMIS or Polyworks strongly preferred but training offered for the right candidate
• Able to interpret technical documentation and understand system schematics
• Understanding of quality management systems and ISO 17025
• Comfortable using computer software and working with technical tools
• Strong customer service approach and confident communication and presentation skills
• Flexible with travel and willing to work away from home when needed
• Full UK driving licence required
• Eligibility for Security Clearance required