Dynamics Support Engineer
SKILLS
FULL DESCRIPTION
Tasks: Support Dynamics 365 projects and enhance the support model for a GOV department.
Company: Rapidly growing digital agency working with global tech leaders.
Benefits: Competitive daily rate, expenses paid, and potential contract extension.
Why this job: Join a dynamic team and make a difference in digital transformation.
Qualifications: Extensive D365 experience and strong stakeholder management skills.
Other info: Onsite work every other week in Swansea with excellent career development opportunities.
Dynamics Support Engineer in Antrim
iO are working with an established and rapidly growing Digital agency in their search for a Dynamics 365 Specialist to join them on a 3-month contract basis. They work with global technology leaders to provide digital transformation services to a number of customers in industries including not-for-profit, financial services and the public sector.
This specific role will be working across a GOV department project. You will need to be an experienced support engineer to deal with support tickets and incidents, and use your specialist Dynamics knowledge and expertise to help mature and fine-tune the support model on how to configure Dynamics and Pagerduty. You will also support the trainees and ensure they are upskilled in dealing with the more complex support queries with Dynamics.
We are looking for people with the following:
- Extensive D365 Experience
- Migration experience into Microsoft Dynamics
- Previous experience dealing directly with stakeholders/clients
Interested in hearing more? Please get in touch with Rebecca Long on [contact hidden] / [contact hidden]
Dynamics Support Engineer in Antrim employer: [Employer hidden — view at passion-project.co.uk]
Join a dynamic and rapidly growing digital agency in Swansea, where you will be part of a collaborative work culture that values innovation and employee development. With opportunities for professional growth and the chance to work on impactful projects within the public sector, this role offers not only competitive pay but also the unique advantage of working closely with global technology leaders. Enjoy a supportive environment that encourages upskilling and knowledge sharing, making it an excellent place for those looking to advance their careers in Dynamics 365.
Contact Detail:
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StudySmarter Expert Advice 🤫
We think this is how you could land Dynamics Support Engineer in Antrim
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for the interview by brushing up on your Dynamics knowledge. Be ready to discuss specific scenarios where you've tackled support tickets or improved processes. Show them you’re the expert they need!
✨Tip Number 3
Don’t underestimate the power of follow-ups! After an interview, drop a quick thank-you email to express your appreciation and reiterate your interest. It keeps you fresh in their minds.
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities that might just be perfect for you. Plus, it’s a great way to get noticed by the right people in the company.
We think you need these skills to ace Dynamics Support Engineer in Antrim
Dynamics 365 Expertise
Support Ticket Management
Incident Resolution
Configuration of Dynamics
PagerDuty Knowledge
Stakeholder Engagement
Training and Upskilling
Migration Experience
Some tips for your application 🫡
Tailor Your CV:
Make sure your CV highlights your extensive D365 experience and any migration projects you've worked on. We want to see how your skills match the role, so don’t be shy about showcasing your relevant expertise!
Craft a Compelling Cover Letter:
Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Dynamics Support Engineer role. Mention your experience with support tickets and how you’ve helped clients in the past.
Showcase Your Stakeholder Experience:
Since this role involves dealing directly with stakeholders, make sure to highlight any previous experiences where you’ve successfully managed client relationships. We love seeing how you’ve made an impact!
Apply Through Our Website:
We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at [Employer hidden]
✨Know Your Dynamics Inside Out
Make sure you brush up on your Dynamics 365 knowledge before the interview. Be ready to discuss your experience with support tickets, incidents, and any migration projects you've worked on. The more specific examples you can provide, the better!
✨Showcase Your Stakeholder Skills
Since this role involves dealing directly with stakeholders, prepare to share instances where you've successfully communicated with clients. Highlight how you managed expectations and resolved issues, as this will demonstrate your ability to handle client relationships effectively.
✨Prepare for Technical Questions
Expect some technical questions related to configuring Dynamics and using PagerDuty. Brush up on common scenarios and be ready to explain your thought process in troubleshooting and resolving issues. This will show that you’re not just knowledgeable but also practical in your approach.
✨Emphasise Your Mentoring Experience
Since you'll be supporting trainees, think of examples where you've helped others upskill or navigate complex queries. This will highlight your leadership qualities and your commitment to team development, which is crucial for this role.
Dynamics Support Engineer in Antrim
[Employer hidden]
Location: Antrim
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