Microsoft Technical Support Engineer - Shifts

At a Glance

- Tasks: Provide top-notch support for Microsoft tech stack and resolve client issues.
- Company: Join a growing software consultancy with a focus on collaboration and innovation.
- Benefits: Earn up to £40k, enjoy a four-day work week, and access healthcare and pension.
- Why this job: Make a real impact while learning and growing your skills in a dynamic environment.
- Qualifications: Experience in technical support and strong knowledge of Microsoft technologies required.
- Other info: Flexible hybrid working with opportunities for career advancement and regular social events.

Microsoft Technical Support Engineer - Shifts in Brighton employer: [Employer hidden — view at passion-project.co.uk]

Join a dynamic and inclusive software and technology consultancy that prioritises employee growth and well-being. With a four-day work week, flexible hybrid working arrangements, and a commitment to continuous learning through training modules and certifications, this role offers an excellent opportunity for career advancement while maintaining a healthy work-life balance. Enjoy a supportive work culture with regular social events and a focus on collaboration, making it an ideal environment for those looking to thrive in the tech industry.

Contact Detail:

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StudySmarter Expert Advice 🤫

We think this is how you could land Microsoft Technical Support Engineer - Shifts in Brighton

✨Tip Number 1

Get to know the Microsoft tech stack inside out! Brush up on your knowledge of Office 365, Intune, and Azure. The more confident you are in these areas, the better you'll shine during interviews.

✨Tip Number 2

Practice your communication skills! Since you'll be the primary contact for clients, being able to explain complex issues simply is key. Try role-playing with a friend or family member to get comfortable.

✨Tip Number 3

Show off your problem-solving skills! Think of examples from your past experiences where you resolved tricky technical issues. Be ready to share these stories during your interview to demonstrate your expertise.

✨Tip Number 4

Don't forget to apply through our website! We want to see your application and help you land that job. Plus, it’s a great way to stay updated on any new opportunities that pop up.

We think you need these skills to ace Microsoft Technical Support Engineer - Shifts in Brighton

Microsoft Tech Stack

Office 365

Intune

EntraID

Power Platform

Azure

Windows Server

Windows Desktop

Technical Support

Desktop Support

Service Desk

Communication Skills

Customer Service Skills

Documentation Skills

Problem-Solving Skills

Some tips for your application 🫡

Show Off Your Microsoft Skills:
Make sure to highlight your knowledge of the Microsoft tech stack in your application. We want to see your experience with Office 365, Intune, and other relevant tools right from the get-go!

Be Clear and Concise:
When writing your application, keep it straightforward. We appreciate clarity, so make sure your points are easy to understand and directly related to the role.

Tailor Your Application:
Don’t just send a generic application! We love seeing how your unique experiences align with our needs. Take a moment to customise your application for the Technical Support Engineer position.

Apply Through Our Website:
We encourage you to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and ensure it reaches the right people!

How to prepare for a job interview at [Employer hidden]

✨Know Your Microsoft Tech Stack

Make sure you brush up on your knowledge of the Microsoft tech stack, especially Office 365, Intune, and Azure. Be ready to discuss how you've used these tools in past roles, as this will show your practical experience and understanding.

✨Demonstrate Your Problem-Solving Skills

Prepare to share specific examples of how you've resolved technical issues in previous positions. Use the STAR method (Situation, Task, Action, Result) to structure your answers, highlighting your ability to handle both Tier 1 and Tier 2 support challenges.

✨Show Off Your Communication Skills

Since you'll be the primary contact for clients, it's crucial to demonstrate your communication skills. Practice explaining complex technical concepts in simple terms, and be ready to showcase your customer service approach during the interview.

✨Be Ready for Shift Work Questions

Given the nature of the role, expect questions about your experience with shift work. Be honest about your availability and discuss how you manage work-life balance, especially when working evenings and weekends.

Microsoft Technical Support Engineer - Shifts in Brighton

[Employer hidden]

Location: Brighton

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