Assistant to Manager

Assistant to Manager

Full-Time

28800 - 43200 £ / year (est.)

No home office possible

Apply now

At a Glance

- Tasks: Lead and inspire teams to deliver perfect burgers and exceptional customer service.

- Company: Join a family-run burger restaurant with a passion for quality since 1986.

- Benefits: Enjoy competitive pay, bonuses, free meals, and 33 days holiday.

- Why this job: Grow your career in a fun environment with opportunities for advancement.

- Qualifications: Enthusiasm for customer service and ambition to develop your leadership skills.

- Other info: Participate in social events and access wellbeing support.

The predicted salary is between 28800 - 43200 £ per year.

We’re the burger restaurant with the uncomplicated formula: burgers and fries cooked to perfection, with no frozen ingredients. And we’ve stuck to the same ‘perfect and serve’ philosophy since our family business began in 1986.

In every restaurant, you’ll find talented Assistant Managers who work with the General Manager and share the responsibility for the success of the restaurant’s results, leading, inspiring and coaching the teams to ensure the restaurant delivers profitability, and optimises all sales opportunities while delivering an excellent level of customer service.

Our Assistant Managers are there to demonstrate leadership, coaching and direction along with bringing our values to life for their team and our customers.

- An achievable bonus scheme worth up to 15% of annual salary

- An additional Secret Shopper bonus worth up to £2,000

- High Performer Awards and Bonuses

- Long service Love2Shop voucher reward - 5 years £500, 10 years £1,000

- 33 Days paid holiday

- Paid breaks

- Free burgers, fries and shakes while on shift

- Life assurance

- The financial wellbeing app with simple-to-use, flexible benefits built around your pay

- Days out and social events

- Invite to the annual Assistant Manager conference

- Five Guys Perks – employee discount program

- Access to wellbeing support and employee assistance programme (EAP)

- Development opportunities to grow a career with us!

- Enhanced Maternity & Paternity Leave

- Pension scheme

AS AN ASSISTANT MANAGER YOU'LL BE:

- Responsible for Shift Managers and Crew

- Supporting the delivery of perfect burgers and fries

- Ensuring every customer is delighted with their order and their Five Guys experience - You will deal with complaints promptly in an open and honest way

- Responsible for supporting your General Manager and delivering store results

- Having full ownership of your P&L, which means you will need to drive sales whilst controlling costs

- Running smooth day to day operations, thinking about long term plans

- Developing your team to ensure there is a strong talent pipeline

AS AN ASSISTANT MANAGER YOU'LL BE ENTHUSIASTIC ABOUT:

- Customer service

- If you are ambitious and want to grow - we can provide you with support and the right tools to build a career with us.

- Your next step would be a Deputy General Manager or General Manager - leading to a future as an Area Trainer, District Manager or a role in the Support Office.

Assistant to Manager employer: [Employer hidden — view at passion-project.co.uk]

At Five Guys, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values teamwork and customer satisfaction. With generous benefits such as an achievable bonus scheme, paid breaks, and opportunities for career advancement, our Assistant Managers play a crucial role in leading their teams to success while enjoying perks like free meals and social events. Join us in a rewarding environment where your growth is supported, and your contributions are recognised.

Contact Detail:

[Employer hidden] Recruiting Team

View [Employer hidden] Profile

StudySmarter Expert Advice 🤫

We think this is how you could land Assistant to Manager

#### ✨Tip Number 1

Get to know the restaurant vibe! Visit a few locations, chat with the staff, and soak in the atmosphere. This will help you understand the culture and show your genuine interest during interviews.

#### ✨Tip Number 2

Network like a pro! Connect with current employees on social media or at events. They can give you insider tips and might even put in a good word for you when you apply through our website.

#### ✨Tip Number 3

Prepare for situational questions! Think about how you’d handle customer complaints or lead a team. Use real examples from your past experiences to showcase your skills and fit for the Assistant Manager role.

#### ✨Tip Number 4

Follow up after your interview! A quick thank-you email can set you apart and show your enthusiasm for the position. It’s a simple way to keep your name fresh in their minds as they make their decision.

We think you need these skills to ace Assistant to Manager

Leadership

Coaching

Customer Service

Sales Management

Profit and Loss (P&L) Management

Operational Management

Team Development

Complaint Resolution

Communication Skills

Ambition

Problem-Solving

Time Management

Adaptability

Some tips for your application 🫡

Show Your Passion for Customer Service:

When writing your application, let your enthusiasm for customer service shine through. We want to see how you can bring our values to life and ensure every customer leaves delighted with their experience.

Highlight Your Leadership Skills:

As an Assistant Manager, you'll be leading a team, so make sure to showcase any relevant leadership experience in your application. Share examples of how you've inspired or coached others to achieve great results.

Be Clear and Concise:

Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and focus on what makes you a great fit for the role. Remember, less is often more!

Apply Through Our Website:

We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about your application status.

How to prepare for a job interview at [Employer hidden]

✨Know the Company Inside Out

Before your interview, make sure you know all about the restaurant's history, values, and what makes their burgers special. This shows genuine interest and helps you connect your answers to their philosophy.

✨Showcase Your Leadership Skills

As an Assistant Manager, you'll be leading a team. Prepare examples of how you've successfully led or coached others in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses.

✨Customer Service is Key

Be ready to discuss your approach to customer service. Think of specific instances where you turned a negative experience into a positive one. Highlight your ability to handle complaints with honesty and openness.

✨Demonstrate Your Ambition

The role is about growth, so express your career aspirations clearly. Talk about how you see yourself progressing within the company and how you plan to contribute to its success.