Veterinary Receptionist

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Virginia Water
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Customer Service Communication Skills Appointment Scheduling Computer Skills Administrative Tasks Multitasking Client Interaction

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] is seeking a friendly and organized Veterinary Receptionist to join their team. Responsibilities include answering phones, greeting clients, managing appointments, processing payments, and supporting the clinical team. The ideal candidate will have excellent communication and customer service skills, strong organizational abilities, and be comfortable with computers. Training will be provided.

Vacancy / Veterinary Receptionist (Full-Time)

We’re Hiring! Veterinary Receptionist (Full-Time)

Are you friendly, organised, and passionate about helping people and their pets?

Our independent small-animal practice is looking for a dedicated Veterinary Receptionist to become an important part of our front-of-house team.

What You’ll Be Doing:

  • Answering phones and providing a warm, professional first point of contact.
  • Greeting and assisting clients at reception.
  • Managing the appointment diary and coordinating daily schedules.
  • Processing payments and handling administrative tasks.
  • Supporting the clinical team with a smooth day-to-day workflow.
  • Using practice management software (essential: good computer skills).

About You:

  • Confident, calm, and compassionate with both clients and their pets.
  • Excellent communication and customer service skills.
  • Strong organisational skills with the ability to multitask.
  • Comfortable working on computers and learning new systems.
  • Experience in a veterinary or medical reception role is helpful but not essential, as training will be provided.

What We Offer:

  • A friendly, supportive team in a genuinely independent practice.
  • Competitive salary and staff benefits.
  • A chance to be part of a clinic that values empathy, teamwork, and excellent client care.

Hours:

Full-time

Rotating shifts (8:30–5:00 or 11:00–7:00)

1-in-4 Saturdays

Job Type:

Permanent, Full-time

Benefits:

  • Company events
  • Company pension

Ability to commute/relocate:

Virginia Water GU25 4DW: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (preferred)

Work Location:

In person

If you are interested in this role, please send your CV and cover letter to [contact hidden].

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