Contracts Manager
SKILLS
FULL DESCRIPTION
CAREERS
CONTRACTS MANAGER
ABOUT [Employer hidden — view at passion-project.co.uk] SERVICES
[Employer hidden] Services deliver facilities management and infrastructure support services to organisations across the UK. Recognised for our quality delivery combined with a personal touch, customers trust us to comply, maintain and sustain their properties. With contracted projects spanning diverse sectors including retail, NHS, schools, and care homes, [Employer hidden] Services offers a vibrant environment where your expertise will have a meaningful impact on our customers’ business world.
JOB DESCRIPTION
An exciting opportunity has arisen for a pragmatic, hands on Contracts Manager (based in Portsmouth) to join a leading FM and Infrastructure Service Company, operating across the UK.
ROLE SUMMARY
- Responsible for managing the accounts and general building performance.
- Looking after building fabric works and small projects.
- Managing the projects, managing the supply chain and working methodology.
- Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
- Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both [Employer hidden] and the contracts Senior Management.
- To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
- Liaise and keep informed both the client and the [Employer hidden] Area Manager on all aspects of contract problems (defects & deficiencies).
- To ensure quality is maintained throughout the facilities.
- Ensuring business policies and processes are effectively communicated and implemented within the contract.
- Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
- Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.
EXPERIENCE REQUIRED
- Experience in Building Services industry.
- Commercial / Financial experience
- Quoting new works and costing reactive works
- Updating client systems
- Ordering materials
- Strong communication skills.
- Possess an understanding of Health and Safety issues
- Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
- Strong organisational and communication skills with the ability to prioritise workloads.