Contracts Manager

🔒 Confidential Employer
Posted 10 January 2026
LOCATION
Portsmouth
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Facilities Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Building Services Commercial Experience Financial Experience Health and Safety Microsoft Office Communication Skills

FULL DESCRIPTION

CAREERS

CONTRACTS MANAGER

ABOUT [Employer hidden — view at passion-project.co.uk] SERVICES

[Employer hidden] Services deliver facilities management and infrastructure support services to organisations across the UK. Recognised for our quality delivery combined with a personal touch, customers trust us to comply, maintain and sustain their properties.   With contracted projects spanning diverse sectors including retail, NHS, schools, and care homes, [Employer hidden] Services offers a vibrant environment where your expertise will have a meaningful impact on our customers’ business world.

JOB DESCRIPTION

An exciting opportunity has arisen for a pragmatic, hands on Contracts Manager (based in Portsmouth) to join a leading FM and Infrastructure Service Company, operating across the UK.

ROLE SUMMARY

  • Responsible for managing the accounts and general building performance.
  • Looking after building fabric works and small projects.
  • Managing the projects, managing the supply chain and working methodology.
  • Complete the weekly operations report to the client and attend weekly operations meeting, client meetings as requested, in conjunction with the client.
  • Ensure that all matters that may impact the smooth running of the building and facilities are immediately reported to both [Employer hidden] and the contracts Senior Management.
  • To conduct regular reviews of operating procedures making recommendations for improvement with appropriate working practices and emergency/contingency procedures within the critical systems.
  • Liaise and keep informed both the client and the [Employer hidden] Area Manager on all aspects of contract problems (defects & deficiencies).
  • To ensure quality is maintained throughout the facilities.
  • Ensuring business policies and processes are effectively communicated and implemented within the contract.
  • Ensure optimum staffing structures operate across contracts, balancing cost reduction with the delivery of service excellence.
  • Working with other Operations Managers to ensure the collaborative development of the business, effective team working, and support to colleagues.
  • Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts.

EXPERIENCE REQUIRED

  • Experience in Building Services industry.
  • Commercial / Financial experience
  • Quoting new works and costing reactive works
  • Updating client systems
  • Ordering materials
  • Strong communication skills.
  • Possess an understanding of Health and Safety issues
  • Conversant with Microsoft Office (Word, Excel, Outlook, PowerPoint).
  • Strong organisational and communication skills with the ability to prioritise workloads.

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