Deputy Manager

🔒 Confidential Employer
Posted 9 January 2026
LOCATION
Birmingham
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£30,000 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Leadership Care Planning Staff Supervision Assessment Communication Social Care Regulations Healthcare Management Problem-solving

FULL DESCRIPTION

Deputy Manager

As the Deputy Manager at [Employer hidden — view at passion-project.co.uk] Services, you will play a crucial role in overseeing the daily operations of our social care home. You will work closely with the Manager to ensure the delivery of high-quality care to our residents, supporting their well-being and promoting a positive living environment. Your leadership will be instrumental in maintaining a compassionate and professional atmosphere.

Key Responsibilities:

  • Assist the Manager in overseeing the daily operations of the care home, ensuring compliance with all regulatory requirements and standards.
  • Develop and implement individualized care plans for residents in collaboration with the care team, residents, and their families.
  • Supervise and support care staff, providing guidance, training, and performance management to ensure high standards of care.
  • Conduct assessments and evaluations to identify residents’ needs and create appropriate care strategies.
  • Ensure that residents receive personalized care that respects their dignity, privacy, and independence.
  • Manage administrative tasks, including staff scheduling, budgeting, and resource allocation.
  • Handle complaints and concerns from residents and their families, working towards swift and effective resolution.
  • Promote a safe and supportive environment for both residents and staff, adhering to health and safety regulations.
  • Coordinate with healthcare professionals, social workers, and other external agencies to provide comprehensive care to residents.
  • Maintain accurate and confidential records of residents' care and progress.
  • Stay informed about best practices, trends, and developments in social care.

Requirements:

  • Bachelor's degree in Social Work, Healthcare Management, or a related field.
  • Relevant experience in a managerial or supervisory role within a social care or healthcare setting.
  • Strong understanding of social care regulations, policies, and best practices.
  • Excellent leadership and interpersonal skills, with the ability to motivate and manage a team effectively.
  • Compassionate and empathetic approach to care, with a deep understanding of the needs of residents.
  • Strong organizational and problem-solving skills.
  • Effective communication skills, both written and verbal.
  • Commitment to maintaining confidentiality and ethical standards in care.
  • Ability to work independently and as part of a team.

Benefits:

  • Competitive salary package commensurate with experience.
  • Opportunities for professional development and career advancement.
  • Flexible scheduling options to support work-life balance.
  • Comprehensive health and wellness benefits.
  • Company pension plan to secure your financial future.
  • Paid holidays to ensure you have time to rest and recharge.
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