Process Improvement Lead

🔒 Confidential Employer
Posted 9 January 2026
LOCATION
Greater London
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
Management
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Process Improvement Change Management Stakeholder Engagement Data Analysis IT Systems Project Management

FULL DESCRIPTION

Process Improvement Lead

Location: Greater London

Salary: £500 per day inside

Work Type: Contract or Temp

Job Description:

Our client is currently looking to recruit a Process Improvement Lead on an initial 3 month contract. Process Improvement Lead South West London £500 per day inside IR35 Do you have a passion for improving services, streamlining operations, and driving meaningful change? We’re looking for a proactive and experienced Process Improvement Lead to help transform how we deliver a vital public service to our community.

About the Role This role focuses on reviewing and improving operational processes, procedures, and practices within our Green Spaces service, which covers:

  • Public parks and green spaces, including sports pitches and playgrounds
  • Countryside estates and open spaces
  • Cemetery and burial services

You don’t need previous experience in green space management – we’re looking for someone with a strong background in process improvement, change management, and stakeholder engagement, who can apply these skills to a varied, people-focused service area.

Key Responsibilities

  • Review, map and analyse current processes across the Green Spaces service
  • Identify opportunities for greater efficiency, safety, and consistency
  • Design and implement improved ways of working in collaboration with operational teams
  • Work with ICT and data teams to enhance use of digital tools and monitor progress
  • Develop training and support to embed new practices across teams
  • Report progress and recommendations to the Head of Culture, Leisure and Environment

What We’re Looking For Essential:

  • Degree or equivalent professional experience
  • Background in process improvement, service transformation, or change management
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal abilities
  • Confident with IT systems and data analysis tools
  • Flexible, adaptable, and able to influence others positively
  • Full UK driving licence and ability to travel within the borough

Desirable:

  • Project management qualification (e.g. PRINCE2, Agile, or similar)
  • Experience working in local government or public services
  • Strategic and creative thinker with a people-centred approach

This is a fantastic opportunity to join an established organisation on an initial 3 month contract with potential for contract extension.

Job Overview:

Location

Greater London

Offered Salary:

£500 per day inside

Work Type

Contract or Temp

Recruiter Detail:

Full Name

Phil Sowter

Email

[contact hidden]

Phone

[contact hidden]

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