HR Manager

🔒 Confidential Employer

Posted 2 January 2026

LOCATION

West Lothian, Scotland

TYPE

Full-time

LEVEL

Mid-Senior level

SALARY

£27,000 / year

SKILLS

HR experience People Management Recruitment Training Performance Management Leadership

FULL DESCRIPTION

HR Manager West Lothian and Corstorphine - £27,000 Annual

People Manager

West Lothian, Scotland

Full Time

14.32 - £14.32

Overview

Are you passionate about people and culture, like to be part of a dynamic and thriving organisation and work as part of a leadership team to deliver great employee and customer experiences? If the answer to that is yes, read on…..! [Employer hidden — view at passion-project.co.uk] is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonalds brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.

The Salaried Manager role is a key leadership role within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide for our customers.

The Role

Due to an exciting expansion plan in 2025 we are looking to bring in new talent to our group. This role is an HR position working as part of a senior leadership team for a Business Manager (Restaurant Manager). You will play a key part in driving people focused, customer focused and commercially focused KPI’s. From there, your journey could take you to a more senior salaried role then potentially on to Business Manager where you would run your own restaurant or develop further within HR.

As part of your induction, you’ll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts. As well as invaluable training from one of our existing HR managers.

We want our customers and our people to feel valued and always appreciated. You will help us achieve this as you gain momentum and take responsibility for shifts and our key systems and processes. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!

HR Lead job role includes:

Support the restaurant’s business plan and bring this to life within the People agenda
Lead on the delivery of the People Strategy and support bringing to life in the restaurant
Co-ordinate and plan training
Create an effective schedule focused on exceptional customer experience, team development and business growth
Support the managers to deliver a proactive and fair process for all team absences, disciplinary and performance concern
Work with managers to build an annual recruitment plan as well as completing recruitment for the restaurant
Ensure we create a fantastic experience for all applicants and new starters • Co-ordinate all performance appraisals to ensure they are timely and value adding And much more!

What will be expected of me?

• Role model customer focused behaviour

• Act with integrity, honesty, and in line with our McDonald’s values

• Display leadership by coaching the team and providing them with feedback, training and development

• Lead the team to have a shared understanding and vision of an exceptional customer experience

• Work with the wider management team to implement strategies to improve the business on growth and profitability

• Analyse trends inside and outside of the restaurants that can impact on the business

What Team will I be a part of?

You will be a key member of the restaurant leadership team and part of the HR regional team working together with our crew, crew trainers and managers of all levels as a business leader.

What background do I need to have?

• This opportunity is open to people with HR experience leading teams, both in and out of the sector.

• You are someone who inspires and motivates others with your ambition and hands on approach. Someone who will use their experience, energy and determination to succeed together as a team!

• Throughout your journey, we will give you the McDonalds training, knowledge and tools to further develop your skills to make you feel truly confident.

• Every day in McDonald’s is different fast paced and exciting if this sounds like a place that you would thrive get in touch now

Benefits package includes Competitive salary, bonus potential, great training and career opportunities, paid sabbatical option, Holiday pay, Service Awards, Enrolment in Pension scheme, Private Health care package, Meal allowance, Employee discounts from top high street and online brands and much more...

Receive extra financial rewards for your hard work, in addition to your salary.

allowance

Premium Shift

If you work overnights, between the hours of midnight and 5am, you’ll earn extra pay.

Show more benefitsShow less

MEET THE McD's TEAM

Location

Livingston - Almondvale Avenue

Almondvale Avenue Drive Thru

Livingston

Scotland

United Kingdom

EH54 6QX

Plan my commute

HR Manager West Lothian and Corstorphine - £27,000 Annual

---

Location:

: West Lothian, Scotland

Contract Type:

: Full Time

Department/Role:

: People Manager

Pay:

: 14.32 - £14.32

Frequently Asked Questions

#### I want my pronouns to be known if I get this role, is this possible?

Yes. McDonald’s offer pronoun name badges that can be ordered upon crew request, including He/Him/His, She/Her/Hers, and They/Them/Theirs.

#### Are there any wellbeing services I can access?

Yes! McDonald’s has a wellbeing hub on the staff website. Our colleagues also have access to the Employee Assistant Programme (EAP), run by AXA health care, that offers a variety of services.

#### Where can I go to get support with completing applications and interview tips?

Wherever you are in your career, interview tips and application tricks are always helpful. So, for support on how to build your employability skills, head to the #GetJobReady site for great tips and advice. https://www.youthemployment.org.uk/get-job-ready

#### Who is Olivia that asks me questions when I apply?

Olivia is our friendly virtual assistant, which means she's available to support you navigate through the application process 24 hours a day, 7 days a week. Whether it's late at night or over the weekend, she's on hand to answer your questions, guide you through the application process, or help you find what you need.

While Olivia can't make hiring decisions (those are always made by real human recruiters), Olivia's here to ensure your recruitment journey stays smooth and accessible—anytime you need.

#### I have a disability, what support can I get with my [Employer hidden] job application?

During the application process, you can request for any reasonable adjustments to be made so you can find the right support needed during the application and onwards.

#### What are the pay rates at McDonald’s?

Our pay rates differ from role to role, but we always ensure that these rates remain competitive.

Every team member, including our hourly-paid workers, earn above the national minimum wage. We also offer a range of benefits including holiday and sick pay, and employee discounts that offer savings at over 1,600 retailers.

For more information, please refer to the individual vacancy.

#### How is my information captured when I navigate through the recruitment process?

Olivia is our friendly virtual assistant designed to help streamline parts of the recruitment experience. Olivia can answer common questions, guide candidates through application steps, arrange interviews and provide timely updates, all to help make the application process smoother and easier to navigate.

However, it's important to know that Olivia does not make hiring decisions. Every decision about whether a candidate is hired or not is made by a real human recruiter, who carefully considers each application and interview with thought and care using each roles criteria. Olivia's role is purely supportive, helping ensure things run efficiently behind the scenes.

#### Can I get individual feedback on my application or interview?

We receive a very high number of applications. This unfortunately means we're unable to provide you with specific feedback on your application and/or interview.

#### What if I can’t make any of the interview slots?

If you are unable to make any of the interview slots offered to you in the recruitment process, you can get back in touch with Olivia and she will help you rearrange to find a date suitable for you.

#### Does [Employer hidden] have any sustainability plans or pledges in place?

At McDonald’s, we are working hard to take the necessary steps towards a more sustainable business and future.

In 2021, we launched our first (and certainly not the last) net-zero restaurant. Watch this video to find out more about our new, ground-breaking store!

#### How often do I get paid?

This can vary depending on whether you work in a franchised or company owned restaurant. Typically, it can be every 2 or 4 weeks for hourly paid employees, and monthly for employees on a dedicated salary.

#### What type of shifts will I be doing and how many?

Our restaurant hours range from location to location, but over half of our restaurants are open 24 hours a day. We schedule most shifts to suit you, but also take working time legislation and our business needs into account.

#### What should I wear to work?

Just one of the benefits of working at McDonald’s is that you don’t have to worry about what to wear to work, we will supply you with a uniform.

#### Does McDonald’s promote its employees?

Definitely. We highly value talent and always aim to encourage employees to remain within our business. To put it into perspective, half of our Executive Team started in restaurants. At McDonald’s, there are no limits to how far or fast you can progress.

#### How old do you need to be to work at McDonald’s?

This will depend on your location within the UK & Ireland as the date you can start work will differ depending on your location. Please note Work Experience opportunities are open to anyone over the age of 14.

#### Is your online application process secure?

Yes. Privacy is important. So we make sure all personal information you provide is completely protected from unauthorised use.

#### Can I apply for more than one vacancy?

Yes. You can apply for as many vacancies, in as many locations as you wish! But we’ll only consider one of your applications at a time. So, be sure to think carefully about what role(s) you do apply for and where you wish to work.

#### How long will it take to apply online?

Our application process is almost as fast as our food. It should only take between 10-15 minutes to complete the online application. The specific time frame will differ depending on the role you are applying for.

#### Why is my local restaurant not showing any vacancies?

All our restaurants advertise their vacancies right there on our website. So if there aren't any listed this means they’re not currently hiring.

#### What does 'franchised restaurant' mean in a job listing?

A franchised restaurant is a restaurant operated by a local businessperson trading under the [Employer hidden] name. Currently over 88% of our restaurants in the UK & Ireland are franchised. But, from a customer point of view, there's no noticeable difference. For employees however, there will be differences between a company and a franchised restaurant. For instance, franchised restaurant workers are employed by the franchises themselves. We list any further differences that you’ll need to know in the individual job details.

#### If I’m not successful, can I apply again?

Yes, you can apply again, but make sure you create a new application.

#### Will I get charged to apply for a role at [Employer hidden] online?

As part of the application/ recruitment process you will receive alerts/messages from our AI online recruiter Olivia. Message & data rates may apply dependant on your contract, please check with the account holder first. Message frequency varies.

#### What documents should I provide as proof of eligibility to work?

Before we can employ you, we are required to verify your eligibility to work in the UK & Ireland. Acceptable documents to evidence your right to work can be found here. You’ll need to provide original documents such as a valid passport or a valid UK/Ireland visa (with a college letter listing term dates, where applicable). Only original documents will be accepted.

#### What type of questions do you ask at an interview?

The interview is an absolutely vital part of our hiring process. Without it, we wouldn't get a proper picture of what kind of person you are, and whether you'd be a great fit at McDonalds. The interview will normally involve a set of questions around values and attitudes and will allow the interviewee to really show us why they're the right person for the job. For instance, we might ask for an example of times you've worked as part of a team and how you made a difference to that team. In short, we look for people who have the right attitudes and behaviours to deliver a great customer and colleague experience; we hire for qualities and potential, rather than qualifications.

#### What prospects do I have working at [Employer hidden]?

Our employees tend to stick around. Partly because it's a fun, sociable and flexible place to work, but also because there are opportunities to progress into roles with more responsibility. In fact, 9 out of 10 of our restaurant managers, and 1 in 5 of our franchisees, started out as crew members behind the counter or in the kitchens. That's an unbelievable stat that we’re very proud of. We've also been recognised as a leading employer over the years, offering award-winning learning, nationally-recognised qualifications, comprehensive benefits and flexible working arrangements, as well as a well-proven career path.

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