Bank Senior Support Worker Days or Nights

🔒 Confidential Employer
Posted 2 January 2026
LOCATION
Kilmarnock
TYPE
Other
LEVEL
Associate
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Care Planning Communication Teamwork Empathy NVQ Level 3 Support Worker Experience

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] Newhouse Kilmarnockis looking to recruit a Bank Senior Support Worker Days or Nights to join the team. This is abank role.

Newhouse is located in the semi-rural village of Hurlford, near Kilmarnock, Scotland. Our home offers residential support for 22 adults with a primary learning disability diagnosis, who may also have physical health needs, or be on the autism spectrum.

Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Newhouse Kilmarnock

Address: 57 - 59 Galston Road, Hurlford, Kilmarnock , KA1 5JB

Workplace type: Onsite

Compensation: £13.10 / hour

What you'll be doing

You will be part of a compassionate team who are committed to our residents wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Senior Support Worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

  • The role holder will make a significant personal contribution to the overall development of the service ensuring day to day issues and incidents are appropriately resolved and reported according to policy and procedures referring more complex and serious matters to senior management as appropriate.
  • Supervise and support the delivery of person centred support and care, ensuring that the people who use our service have any personal needs or requirements met; including personal care, participation in activities and support with daily living tasks
  • Supervise support workers in delivery and supports people who use our service in achieving their outcomes in the way that they choose.
  • Support staff in own team to maintain effective professional relationships with the people who use the service, their families, colleagues, outside agencies and other professionals referring any issues to senior staff as appropriate.
  • Act as a positive role model, provide effective supervision and guidance for own team contributing to their performance and professional development.

You can find additional information in the attached job description.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

You should hold an NVQ Level 3 in Health & Social Care or a related area, or an equivalent or higher recognized qualification. You must have at least an NVQ Level 2 and be prepared to begin the process of achieving Level 3 within six months of joining, with a specific timeframe to complete this qualification. Previous experience in a care or supported living role is important, as communication and personal interaction are key aspects of this position. You may be required to support individuals who use challenging behaviours to express their needs or frustrations. Additionally, you will contribute both verbally and in writing to service user reviews and support planning.

What we will give you in return

We want you to succeed at [Employer hidden] and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Pension enrolment
  • Access to development opportunities
  • Refer a friend bonus
  • DBS paid for

*Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.*

About [Employer hidden]

[Employer hidden] is the UK’s leading independent provider of mental health and adult social care. With 13,000 colleagues and a network of 280 services, we support over 26,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions – including depression, anxiety, eating disorders and children’s mental health – and provide residential and supported living care for autistic adults, people with a learning disability, Prader–Willi Syndrome, brain injuries and older people.

*We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer* here.

*All roles are subject to a successful disclosure at an appropriate level from the Disclosure and Barring Service (DBS), Access NI or Disclosure Scotland. [Employer hidden] will cover the cost of a DBS check. 

We kindly request that recruitment agencies do not contact us regarding this vacancy.*

Documents

Senior support worker job description

Click to view

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Department: Healthcare Assistants and Support Workers

Employment Type: Bank

Location: Newhouse Kilmarnock

Address: 57 - 59 Galston Road, Hurlford, Kilmarnock , KA1 5JB

Workplace type: Onsite

Compensation: £13.10 / hour

Documents: Senior support worker job description.pdf

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