Bank Support Worker

🔒 Confidential Employer
Posted 2 January 2026
LOCATION
Harrogate
TYPE
Other
LEVEL
Entry-level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Patient Care Support Communication Empathy Teamwork NVQ Level 2

FULL DESCRIPTION

[Employer hidden — view at passion-project.co.uk] SL North Yorkshire is looking to recruit a Bank Support Worker to join the team.

Supported Living North Yorkshire delivers tailored outreach support across North Yorkshire and the East Riding. We work with adults diagnosed with learning disabilities, autism, and mental health conditions, often with complex needs.

Our 24/7 specialist supported living services are designed to promote independence while providing the right level of support, including 1:1 and 2:1 staffing where required. We empower individuals to build essential life skills and live as independently as possible.

What you'll be doing

You will be part of a compassionate team who are committed to our resident wellbeing. We take a personalised approach, using proven therapies to help people move forward with confidence and build a healthier, more fulfilling future. As a Bank Support Worker, you will play a key part in their recovery, assisting qualified staff with the assessment and implementation of individual patient care plans, undertaking routine tasks and activities as directed or delegated to facilitate wellbeing, dignity and treatment of residents.

  • Through own professional behaviour, including adhering to policies and procedures, contributes to the maintenance of safety, security and confidentiality standards.
  • To undertake key working responsibility for individual service users, supporting the individual to plan goals and personal outcomes and ensure that these are comprehensively documented and reviewed. Innovation
  • The role holder should have a flexible and innovative approach to their work and be able to facilitate and support service users in decision making, promoting choice and involvement at all times. Value
  • The role holder should present the service in a positive light and should be proactive in making suggestions for how to improve the service.

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows. The ideal candidate will hold an NVQ Level 2 in Health and Social Care or a related area, or an equivalent or higher recognised qualification. They should also have GCSEs or an NVQ Level 2 in English and Maths. It is acknowledged that not all new recruits will have obtained the NVQ Level 2 qualification upon appointment; however, they will be expected to begin the process of attaining it within six months of joining and complete it within a specified timeframe. While experience of working in a related environment is desirable, it is not essential. For more information about the role, you can email [contact hidden]

What we will give you in return

We want you to succeed at [Employer hidden] and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.

  • Pension enrolment
  • Access to development opportunities
  • Refer a friend bonus
  • DBS paid for

*Shortlisting may begin upon receipt of applications, and the Recruiting Manager may close the vacancy early if enough suitable candidates are identified.*

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