Senior Support Worker - Bank

🔒 Confidential Employer
Posted 2 January 2026
LOCATION
Armagh
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Support Worker Experience Leadership Communication Skills Care Standards Knowledge Safeguarding Practices Problem-solving Medication Administration Record-keeping

FULL DESCRIPTION

Apple Mews is looking to recruit a Senior Support Worker to join the team. This is a bank role. Apple Mews is located in the city of Armagh, in Northern Ireland. Our home offers residential and nursing support for 30 adults with a range of needs. This includes people with a learning disability, individuals with physical health needs, and autistic people.

What you'll be doing

In this role, you will act as a positive role model, providing effective supervision and guidance to support staff, ensuring high-quality, person-centred care is delivered at all times.

You will play a key role in supervising day-to-day operations, coaching colleagues, leading team meetings, and ensuring the people who use our service are supported to live fulfilling, independent lives.

  • Supervise and support the delivery of person-centred support and care
  • Provide leadership during shifts, including handovers, role allocation, and effective communication.
  • Ensure residents have person-centred plans in place and are supported to participate in meaningful activities.
  • Deliver team supervisions and contribute to professional development.
  • Administer medication safely and in line with procedures.
  • Manage service users’ finances and contribute to budget management in accordance with policy.
  • Complete and oversee accurate record-keeping, reporting, and compliance with legislation.
  • Monitor and support team performance, addressing immediate operational issues as needed.
  • Maintain up-to-date training and knowledge to ensure safe and effective practice

What you'll bring to the role

Our work is rewarding but can be challenging, so resilience is key. No two days are the same! Your natural empathy will help you support others through both the highs and lows.

  • Previous experience as a Support Worker or Senior Support Worker is essential.
  • Strong leadership and communication skills.
  • Ability to supervise, coach, and motivate others
  • Committed to promoting choice, dignity, and independence for those we support.
  • Knowledge of care standards, policies, and safeguarding practices.
  • Reliable, flexible, and proactive in problem-solving.
  • A caring and respectful approach to supporting others.
  • Ability to work flexibly and think innovatively.
  • Strong communication and relationship-building skills.
  • Commitment to upholding professional standards, policies, and procedure
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