Communications Administrator

🔒 Confidential Employer
Posted 2 January 2026
LOCATION
Fareham
TYPE
Full-time
LEVEL
Entry-level
SALARY
£25,000 / year
CATEGORY
Administration
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Reporting Customer Service Communications Online Platforms Attention to Detail Administration

FULL DESCRIPTION

Communications Administrator

Fareham, Hampshire - Full time - £25,000

Role responsibilities

Regular reporting on a number of areas of the business

Supporting the communications to debtors to optimise collection

Managing responses to Customer Service emails

Engage with online platforms such as Dashly, Trustpilot, Google Reviews

Regularly check all means of communication into the business including web forms and telephone numbers

Assist with adhoc tasks to support the Communications Collective and wider business

Benefits

  • Commitment from employers to continued learning and development
  • Culture focused company with a comprehensive events calendar
  • Access to Employee Assistance Programme including discounts, mental health and wellbeing support
  • 4pm finish on a Friday
  • Office closed around Christmas
  • Free, secure, onsite parking

About the position

We are looking for an Administrator to join the Communications Collective within a vibrant and expanding Mortgage Brokerage based near Fareham.

Our client is seeking a highly organised administrator who has great attention to detail who enjoys a varied task list.

The role will involve working closely with the Marketing Team to support their reporting needs, sending and replying to customer facing communications and completing regular tasks that support the compliance and operational needs of the business.

The role will report directly into the Director of Communications.

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