Restaurant Manager

🔒 Confidential Employer
Posted 1 January 2026
LOCATION
Hitchin
TYPE
Full-time
LEVEL
Mid-Senior level
CATEGORY
Hospitality
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Restaurant Management Team Leadership Guest Service Food and Beverage Staff Training Operational Standards Communication Complaint Management

FULL DESCRIPTION

# Restaurant Manager – High end Gastro pub- Hitchin

Salary:

Location: Hitchin

Start date:

Job Sector:

Job Type: Full Time

Job Ref:

Job Spec:

Restaurant Manager for a Busy Gastro Pub

What’s the role?

Take full accountability for our 60 seater restaurant, 3 private dining rooms & garden service. Work closely with our Head Chef to be an innovative driver of the service and experience. Being a leader in developing your restaurant team, elevating their product knowledge & service standards on a daily basis. To be a passionate foodie and restauranteur who understands what exceptional service is. To stay on top of guest requests and search for opportunities to go above and beyond for our guests, empowering the team to do that too. Ensuring our for farm to fork ethos and kitchen garden becomes a way of life within our restaurant. To effectively manage guest complaints, escalating if required Creating a culture of professional yet fun across your team and throughout service. Communicate effectively with the kitchen, your managers, your team and the guests Ensuring operational standards are delivered & adhered to such as rotas/targets/health & safety standards. Live the Company values and work towards our mission of ‘making people happy’

What’s in it for you?

  • Generous discount across all our sites on both food and drink
  • Regular trips out to suppliers locally and internationally
  • Great share of tips and tronc
  • Staff Accommodation available
  • Staff meals on shift
  • Rising Stars program for career progression within the company
  • Cycle to work scheme
  • ‘Live your life’, charity day off each year
  • Wine at cost

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