Quality Manager
SKILLS
FULL DESCRIPTION
RED are an expanding international M&E consultancy, with a proven track record in low energy design, focused on providing excellent design solutions to clients. We now seek a fully experienced Quality Manager to be based in our London office.
Role Responsibilities
This role reports into the Head of Business Operations, who leads on ISO Framework oversight and strategic alignment. The Quality Manager leads the ISO 9001-certified Quality Management System (QMS) with autonomy, ensuring effective implementation, continuous improvement, and audit readiness. The role collaborates with ISO representatives (14001, 37001, 45001, and 50001) to maintain compliance and advance the Integrated Management System (IMS).
Role Requirements
- Minimum of 5–8 years’ experience in a senior quality management or compliance role, with a proven track record in leading management systems and driving continuous improvement. - Extensive experience developing, implementing, and managing ISO Management Systems, particularly ISO 9001 (Quality). - Knowledge of other ISO standards: ISO 14001, 37001, 45001, 50001. - Certified ISO 9001 Lead Auditor, with demonstrated ability to plan, conduct, and manage internal and external audits. - Expertise in audit readiness and lifecycle management, including corrective action tracking and embedding lessons learned. - Experience supporting or leading project management activities; formal qualification (e.g., PRINCE2, PMP) is desirable but not essential. - Advanced knowledge of ISO standards, QMS, and compliance frameworks - Strong stakeholder management, influencing, and communication skills - Proven ability in process improvement, delivery assurance, and audit management - Analytical and detail-oriented, with expertise in data analysis and reporting - Familiar with data governance, GDPR, and project management principles - Skilled in training, prioritisation, and driving continuous improvement - Background in consulting or construction preferred - Good understanding of international working and business operations of a global consultancy
Benefits
RED offers a variety of benefits, including but not limited to: - 23 days annual leave rising to 28 days annual leave over 5 years’ service - Holiday purchase and buy back scheme - Hybrid Working - Contributory company pension scheme - Healthcare Scheme (Company funded cover is dependant on level) - Non-contractual bonus awards - Training sponsorship - Charity volunteering leave - Wellness days/ initiatives. - Salary commensurate with experience. - Our people work in friendly teams with a collaborative approach and mentoring support from talented leaders. - We offer a comprehensive benefits package and are an equal opportunities employer.