Customer Service Administrator

🔒 Confidential Employer
Posted 31 August 2025
LOCATION
Chesterfield
TYPE
Full-time
LEVEL
Entry-level
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Microsoft Office Suite Communication Skills Administration Skills Organizational Skills Customer Service IT Competency

FULL DESCRIPTION

Summary

Our new Customer Service Administrator will join our business support team who provide exceptional support to our global teams. The role will provide support in the following areas; helpdesk support, customer service and general support.

  • Being the first point of contact for Ovarro support customers across the globe.
  • Logging internal and external support calls on Jira within SLA bound response times.
  • Processing customer order confirmations.
  • Attending to reception duties including answering calls, greeting visitors, access control.
  • Any ADHOC business support duties as required.

Candidates should possess;

  • Great IT competency including Microsoft office suite.
  • Strong communication skills.
  • Ability to work under pressure in a fast-paced environment.
  • Strong administration and organisational skills.
  • Positive attitude and a friendly manner.

You will add impact at Ovarro by;

  • Being the first point of contact for Ovarro support customers across the globe.
  • Logging internal and external support calls on Jira within SLA bound response times.
  • Processing customer order confirmations.
  • Attending to reception duties including answering calls, greeting visitors, access control.
  • Any ADHOC business support duties as required.

Candidates should possess;

  • Great IT competency including Microsoft office suite.
  • Strong communication skills.
  • Ability to work under pressure in a fast-paced environment.
  • Strong administration and organisational skills.
  • Positive attitude and a friendly manner.

Ovarro recognise the need for a diverse workforce and we are committed to equal opportunities in employment. 

Ovarro employees and candidates who apply to work at Ovarro will be treated fairly and valued equally. All job requirements fit the needs of the business and those who work in it, regardless of age, disability, race, nationality, ethnic or national origin, gender, religion, beliefs, sexual orientation, domestic circumstances, social and employment status, HIV status, gender reassignment, political affiliation or trade union membership.

We can't wait to hear from you!

APPLY HERE

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