Mental Health and Emotional Well-being Practitioner

OOMOO Overview

OOMOO is a bespoke and unique specialist service that provides a mix of trauma-informed, wellbeing and nurture support by focusing on positive attachments and specialist mental health support for CLA as well as clinical review and intervention.

We deliver a varied programme of creative activities to improve the mental health and wellbeing of CLA. Our aim is to be innovative and adapt to the ever-changing and evolving world that young people live in. We promote positive and sustainable relationship building for young people to improve placement stability, and support CLA to achieve their full potential and become well-rounded independent adults with a positive outlook for their future.

Our staff are trained in relationship-based and trauma-informed approaches, improving mental health and emotional wellbeing outcomes for young people, with the emphasis on building positive attachments with professionals that they can relate to.

Staff are trained in suicide prevention and complex safeguarding to support our members.

Our service offers a variety of support including 1:1 and group Cognitive Behavioural Therapy, and weekly wellbeing activities to provide increased opportunities for CLA to engage, including:

• A physical programme to promote exercise and physical wellbeing i.e. boxing, aerial, yoga, dance
• A creative programme to promote self-expression i.e. music, creative writing, art, anime
• A mindfulness programme to promote positive mental health i.e. CBT

Main Duties and Responsibilities

• Deliver a front-facing programme directly with CLA, building strong relationships, having impactful conversation, and thereby shaping change in their mental health.
• Working as a team to create a welcoming and member-focused environment to ensure members have a good experience accessing OOMOO and capturing this.
• Deliver targeted mental health support face-to-face, such as Bazaar, to our members.
• Managing referrals and making initial contact with new members and social workers.
• Ensuring thorough handovers and updating CRM systems to ensure up-to-date notes.
• Co-ordinate, encourage and oversee young people’s engagement in our service: welcoming members, sending reminder texts, managing cancellations, keeping members and professionals informed, updating bookings schedule, answering and making phone calls, responding to emails and voicemails, facilitating external bookings with therapists on site, etc.
• Confidently support and provide guidance to professionals who support young people through a multi-agency approach in an inclusive, supportive, empowering way to ensuring that all systems and processes are responsive to young people.

Main Duties and Responsibilities

• Understanding young people’s needs and how we can meet them whilst capturing barriers in terms of accessing the service to work together on alternative solutions.
• Maintaining the presentation and functioning of the OOMOO space, opening up and locking up at start and end of day, restocking resources and supplies etc.
• Planning a well-rounded wellbeing programme with activities that aim to improve young people’s emotional wellbeing and mental health.
• Co-ordinating the OOMOO volunteer experience, including new volunteer applications, DBS checks, training and debriefs following sessions.
• Attending outreach visits to engage young people and inform professionals of the OOMOO offer.
• Signposting to external partners where needed, e.g. social care, local third sector organisations, emergency services etc.

Safeguarding

To safeguard young people and professionals in our young people’s lives by following safeguarding policies and procedures in place.

• Log any safeguarding or suicide prevention concerns internally.
• Liaising with emergency contacts and emergency services as appropriate.
• Responding to risks and actioning appropriately, including completion of safety plans.
• Passing on any safeguarding to Designated Safeguarding Lead.

You will be a great fit if...

You have these qualifications:

(Essential – E, Desirable – D)

• Psychology, health, or social care undergraduate degree (D)
• A full UK driving license (D)

Successful candidates will require an Enhanced DBS Check

You have this experience:

• Working within the children’s or adults’ mental health or emotional health and wellbeing system or in a therapeutic setting (E)
• Working directly with children, young people, and those supporting them (D)
• Handling general safeguarding concerns and the ability to make sound judgements with rationale for the safeguarding decisions (E)
• Handling safeguarding concerns specifically relating to suicide ideation (D)
• Using a CRM system to record, manage and utilise data (D)
• Facilitating support sessions 1:1 or in group settings (D)
• Coordinating programming of activities, outreach events and volunteers (D)

You will be a great fit if...

You have these skills:

• Ability to develop trusting relationships with young people and handling difficult conversations directly and sensitively (E)
• Highly organised and able to manage a busy and varied workload (E)
• Excellent people skills and ability to work well as part of a team and with people from varied backgrounds (E)
• Self-reliant IT skills, in particular Microsoft Office programmes (E)
• Trained in suicide prevention (D)

You will be a great fit if...

You demonstrate these behaviours:

• Familiarity with community resources related to emotional health and well-being support (D)
• Understanding of trauma (E) and ability to work in trauma informed way (D)
• Proven advocacy skills and a commitment to empowering people to advocate for their own needs and preferences within the healthcare system and broader community (D)
• Knowledge of issues facing children and young people that impact on emotional health and wellbeing (D)
• Understanding of the importance of the voice of the child (E)
• Personable, professional, and able to comfortably communicate with a variety of stakeholders (E)
• Commitment to equal opportunities and equity of access (E)
• Willingness to undertake training (E)

We are committed to having a diverse workforce and promoting equality, this is a work in progress, and we know we still have a way to go. We value and respect all differences in all people (seen and unseen) and we aspire to inclusive working experiences and an environment that reflects the communities we serve, where our people have equal access to opportunities, their voices are heard and they can contribute to our future.

We actively encourage applications from care leavers, BAME and LGBTQ+ candidates, those from lower socio-economic backgrounds, and those with a disability. If you are called for interview and have any accessibility requirements, please let us know.

To register your interest, please send a copy of your CV, completed equality & diversity form and cover letter outlining how you meet the requirements through to [contact hidden].

We look forward to hearing from you!

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Open Door Charity
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Birkenhead
CH41 5FQ
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Open Door Charity

Registered charity no. 1189664