Project Support Officer

🔒 Confidential Employer

Posted 19 August 2025

LOCATION

Brentford

TYPE

Full-time

LEVEL

Associate

SKILLS

Project Management Stakeholder Management Communication Skills Risk Management Business Analysis MS Office Agile Methodologies

FULL DESCRIPTION

Summary

The Project Support Officer is responsible for coordinating and delivering business projects, working closely with the Project Manager. This role involves planning, execution, scheduling tasks, managing risks, liaising with stakeholders, monitoring finances, and controlling budgets to ensure project efficiency and success. The role requires excellent communication and organizational skills.

Develop an understanding of business analysis, agile and scrum fundamentals
Reporting on progress, resources, finance or costings
Overseeing projects, mitigating risks and solving issues
Scheduling meetings and setting agendas for the project team
Internal and external stakeholder management
Updating project records
Build a joint understanding of the requirements across the other stakeholders, including designers, developers and testers
Manage expectations and problem-solving to establish relationships built on trust and delivery
Assisting in procuring services: including writing procurement specifications and documentation in accordance with Council procedures.
working collaboratively with colleagues across the organisation and managing key relationships with internal and external stakeholders.
recognising Health and Safety is a responsibility of every employee, to take reasonable care of self and others and to comply with the South and Vale Health and Safety policy and any service-specific procedures/rules that apply to this role.
Research best practice from other councils and agencies, feeding back information gathered in a format valuable to the development of the waste service

Demonstrable experience working in a similar role
Experience in eliciting and documenting business requirements
Able to build and develop good client relationships

Job Description

Title Project Support Office (PSO) Department [Employer hidden — view at passion-project.co.uk] Development Project Doxatech/ DoxaLab Reports to Senior business Analyst Location Brentford office and remote working

Summary and Purpose

The Project Support Officer is responsible for the coordination and delivery of a business project, working closely alongside the Project Manager. The PSO organises the planning and execution of a project which includes scheduling tasks, risk and progress management, liaising with stakeholders, as well as monitoring finances and controlling budgets.

A PSO acts as the driving force and has a direct impact on the efficiency and overall success of the project. This requires excellent communication, organisational skills, logical thinking and problem solving

[Employer hidden] Software Limited This document is proprietary and confidential. No part of this document may be disclosed in any manner to a third party without the prior written consent of [Employer hidden] Software Limited. Doxatech is part of [Employer hidden].

Main Duties

Develop an understanding of business analysis, agile and scrum fundamentals
Reporting on progress, resources, finance or costings
Overseeing projects, mitigating risks and solving issues
Quality assurance, for example through collating data, auditing or compliance checks
Scheduling meetings and setting agendas for the project team
Internal and external stakeholder management
Updating project records
Build a joint understanding of the requirements across the other stakeholders, including designers, developers and testers
Manage expectations and problem-solving to establish relationships built on trust and delivery
Assisting in procuring services: including writing procurement specifications and documentation in accordance with Council procedures.
working collaboratively with colleagues across the organisation and managing key relationships with internal and external stakeholders.
recognising Health and Safety is a responsibility of every employee, to take reasonable care of self and others and to comply with the South and Vale Health and Safety policy and any service-specific procedures/rules that apply to this role.
Research best practice from other councils and agencies, feeding back information gathered in a format valuable to the development of the waste service

Experience Required Essential:

Demonstrable experience working in a similar role
Experience in eliciting and documenting business requirements
Able to build and develop good client relationships

Education / Training / Qualifications required

Degree desirable but not essential
GCSE’s, B Tech, A Levels (All courses)
A’ level or higher qualification in English language
Plain English qualification
proof reading experience
a project-based qualification

Knowledge / Skills / Attributes required

Self-motivated and a can-do attitude
Strong verbal and written communication skills
Excellent listening, negotiating and presentation skills
Ability to operate collaboratively with colleagues is essential
Understanding of stakeholder management
Understanding of client needs and ability to react to those
excellent data interrogation skills, via the use of Microsoft Office products
Ability to work under pressure and to tight deadlines
Willingness to learn and be agile in a fast-paced environment
Ability to listen and retain new information quickly to disseminate to relevant internal stakeholders
Goo d experience with MS Office

What new skills you will learn during your T-Level placement?

You will learn many cross-functional skills that you can use for any role you want to pursue. You will know how to implement change on a large scale and how to work following Agile methodologies. You will also learn a lot about risk and issues management as well as how to approach, manage and communicate with the different stakeholders within the organisation.

Overall, you will learn how to develop your skills and knowledge on the job in order to pursue career path goals in project management.