Senior Carer
SKILLS
FULL DESCRIPTION
Summary
The Senior Carer will provide leadership to care staff, ensuring service users' wellbeing and contributing to the efficient running of the service. Responsibilities include supervising staff, promoting welfare, maintaining skills, and upholding best practices. The role requires effective communication, problem-solving skills, and a commitment to providing quality care.
Key Responsibilities:
- Provide leadership to care staff.
- Ensure service users are at the heart of the care delivery.
- Supervise staff and contribute to the efficient running of the service.
- Build rapport with service users by establishing personal connections.
Core Requirements:
- Good English - written and verbal.
- Vocational qualification level 3 Health and Social Care.
- Proficient Written Skills
- Leadership Skills
- Communication Skills
Role Details
Job Title: Senior Carer
Reports to: Deputy Manager
• To provide leadership to the care staff within the service
• To provide care in accordance with current best practices,
Job Overview: (Note according to policy and procedures, agreed standards, legislative
- In addition to these requirements and relevant regulations, under the direction of the
functions,
Manager
employees are
required to carry out • To supervise the care services within the organisation in
such duties as may
accordance with agreed standards
reasonably be
required) • To maintain skills at a current level, and undertake such training
and development as may, from time-to-time, be required to
maintain practices as up to date
The service premises, but you may be required to work from other
Location:
locations at the discretion of the company and with appropriate notice.
Working Hours: 5 days over a 7-day period, as agreed with the Manager.
Responsibilities and Duties of the Job
The Senior Carer’s responsibilities include but are not limited to the
following:
• Ensure service users are at the heart of the care delivery and their
wishes and preferences enhance their wellbeing
Role-specific Duties:
• To supervise staff and ensure that all staff contribute to the
efficient running of the service
• Be responsible for promoting and protecting the welfare of those
individuals supported by the service
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Working with Others:
• Develop effective working relationships with other employees
within the service
• Work in cooperation with members of multidisciplinary teams to
maximise opportunities for service users
Other Duties:
Other duties and responsibilities to be undertaken may include any (or
all) of the items in the following list:
• Seek opportunities for personal and professional growth
Personal and • Attend statutory training and any other training as directed by
Professional
Development:
management
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Person Specification
*The selections for essential and desirable have been left intentionally blank for you
to determine these.*
Specific Requirement for Qualifications Essential Desirable
Good English - written and verbal
Vocational qualification level 3 Health and Social Care
Supervisory or management qualification
Specific Requirement for Skills Essential Desirable
Proficient Written Skills
Maintain all care plans/care records in accordance with the
service’s policy and audit care records following company policy
to ensure compliance
Leadership Skills
Ability to induct and orientate new employees to the job role and
service
Organise and plan supervision and appraisals for care staff
Provide and oversee staff providing people with
support/assistance as they accomplish daily tasks, including
bathing, eating, dressing, grooming and using the bathroom
Dispense medication following the service’s policies and
procedures
Communicate any problems, concerns or changes to service
users’ family members as needed
Communication Skills
Senior Carers need to build rapport with service users by
establishing personal connections and showing interest in their
lives
The post-holder should recognise the importance of effective
communication within the multidisciplinary team, with service
users and their families/friends whilst recognising people’s needs
for alternative methods of communication, and respond
accordingly
To greet visitors and show prospective service users and families
the facilities as required
Problem-solving Skills
Senior Carers need to be able to adapt to, and address situations
quickly. Plan, develop, implement and assess approaches to
promote health and wellbeing, whilst recognising and reporting
situations where there might be a need for protection
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Specific Requirement for Skills Essential Desirable
Disposition/Personal Attributes
Specific Requirement for Previous Experience Essential Desirable
Previous experience of working in a similar environment
Previous experience of working in a similar supervisory role
Experience of working with service users, in particular, those that
may have additional support needs
Knowledge of rota planning ensuring adequate staff on duty with
correct skill mix and fair allocation of off duty/annual leave
Specific Requirement for Immunisations/Vaccinations Essential Desirable
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Values-based Personal Qualities
Area Specific Requirement
• Involve Service Users, families, external agencies and
Working Together colleagues
• Speak up when things go wrong
• Understand person-centred care and can demonstrate
Respect and treating people as individuals and respecting choices
Dignity • Promoting independence and encouraging appropriate risk
taking
• Ensuring no one is discriminated against or excluded
Everybody • Understand human rights and impact on care delivery
Counts • Facilitating people to ‘speak up’ about concerns and acting
upon them
• Striving for quality in everything we do, recognising and
understanding what quality in care means for people using
the services
Commitment to
• Being accepting about criticism and focusing on
Quality of Care
improvement
• Being open to new opportunities for learning and identifying
the limits of skills and knowledge
• Treating people with kindness
• Understanding the importance of empathy in all areas of
Compassion employment
• Understanding the values of others and always providing a
caring service
• Focus on how things could be done better and sharing ideas
• Understanding of wellbeing and what is important to people
using the service
Improving Lives
• Improving outcomes for people
• Ensuring appropriate services are provided for people using
the services
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Company Values
At [Employer hidden — view at passion-project.co.uk] Group, we are dedicated to maintaining our resident’s quality of life,
whether this is low-level day-to-day support or specialist Dementia care.
We feel strongly that our residents should have the freedom to make decisions about their
own care, and we work with them and their families to create a truly resident-centered care
plan that ensure that every aspect of their need is being met. And since things can change
over time, we’ll review this regularly with everyone involved to ensure that the care we offer
always fulfils what’s required to keep them safe, healthy and happy.
We have 5 core values that we follow here at [Employer hidden] which are:
• We Care
• We Protect
• We Encourage
• We Accommodate
• We Understand
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