Carer
SKILLS
FULL DESCRIPTION
Summary
A Carer is responsible for providing care and support to service users, ensuring their wellbeing and maintaining their skills and interests. They work within best practice and legislative requirements, following policies and procedures. Duties include assisting with daily tasks, building relationships, communicating needs, and promoting a safe and healthy environment.
- Ensure that service users are at the heart of care delivery and their wishes and preferences are taken into consideration to enhance their wellbeing
- To contribute to the efficient running of the service
- Support service users to maintain their relationships and connections with the local community
- Ensure care plans and other information about how to support service users are followed
- Be responsible for informing the Senior Carer/Nurse of any changes in the needs of service users
- Be responsible for promoting and safeguarding the welfare of those individuals they support
Good English - written and verbal
Proficient Written Skills
Maintain all care plans/care records in accordance with the service’s policy
Carers must build a rapport with service users by establishing personal connections and showing an interest in their lives
Carers must be able to communicate effectively with service users
Role Details
Job Title: Carer
Reports to: Senior Carer/Nurse
• To provide care in accordance with best practice and legislative
requirements, reflecting policies and procedures and agreed
Job Overview: (Note
- In addition to these
functions, standards under the direction of the Senior Carer/Nurse
employees are • To support and enable service users to maintain skills and
required to carry out personal interests while delivering person-centred care unique to
such duties as may each individual
reasonably be • To maintain skills at a current level and undertake such training
required) and development as required, from time-to-time, to maintain and
progress knowledge
The service’s premises, but you may be required to work from other
Location: locations at the discretion of the company and with appropriate notice.
5 days over 7-day period, with varying shift patterns as agreed with
Working Hours: the manager.
Responsibilities and Duties of the Job
The Carer’s responsibilities include but are not limited to the following:
• Ensure that service users are at the heart of care delivery and their
wishes and preferences are taken into consideration to enhance
their wellbeing
• To contribute to the efficient running of the service
• Support service users to maintain their relationships and
Role-specific Duties: connections with the local community
• Ensure care plans and other information about how to support
service users are followed
• Be responsible for informing the Senior Carer/Nurse of any
changes in the needs of service users
• Be responsible for promoting and safeguarding the welfare of
those individuals they support
Working with Others:
• Develop effective working relationships with other employees
within the service
• Work in cooperation with members of the multidisciplinary teams
to maximise opportunities for service users
• If desired by the service user, maintain and develop relationships
with their family, friends and other people important in their life
Leading by Example:
Other duties and responsibilities to be undertaken may include any (or
all) of the items in the following list:
• Seek opportunities for personal and professional growth
• Be a role model for other carers and be an ambassador for the
service
• Be professional, polite and reasonable at all times
• Have a knowledge of, and work within, the Fundamental
Standards
• Understand the regulatory framework that governs the service,
including the role of the CQC and its requirements
Personal and Professional Development:
• Commit to achieving the relevant qualifications commensurate with
the role
• Attend statutory training and any other training as directed by
management
• Understand and follow all policies and procedures relevant to the
role
• Be open to learning opportunities
Person Specification
*The selections for essential and desirable have been left intentionally blank for you
to determine these.*
Specific Requirement for Qualifications Essential Desirable
Good English - written and verbal
RQF qualifications in Social Care
Specific Requirement for Skills Essential Desirable
Proficient Written Skills
Maintain all care plans/care records in accordance with the
service’s policy
Leadership Skills
Ability to induct and orientate new employees to the job role
and service
Provide service users with support/assistance as they
accomplish daily tasks, including bathing, eating, dressing,
grooming and using the bathroom
Communicate any problems, concerns or changes to
service users’ family members as needed
Communication Skills
Carers must build a rapport with service users by
establishing personal connections and showing an interest
in their lives
Carers must be able to communicate effectively with service
users
Carers must have the communication skills to inform
colleagues, management and professionals about the
needs of service users
Problem-solving Skills
Carers need to be able to adapt to and address situations
quickly
Plan, develop, implement and assess approaches to
promote health and wellbeing, whilst recognising and
reporting situations where there might be a need for
protection
Specific Requirement for Skills Essential Desirable
Disposition/Personal Attributes
Specific Requirement for Previous Experience Essential Desirable
Previous experience of working in a similar environment
Previous experience of working in a similar role
Experience of working with service users, in particular,
those that may have additional support needs
Specific Requirement for Immunisations/Vaccinations Essential Desirable
Values-based Personal Qualities
Area Specific Requirement
• Involve service users, families, external agencies and
Working Together colleagues
• Speak up when things go wrong
• Understand person-centred care and can demonstrate
Respect and treating people as individuals and respecting choices
Dignity • Promoting independence and encouraging appropriate risk
taking
• Ensuring no one is discriminated against or excluded
Everybody • Understand human rights and impact on care delivery
Counts • Facilitating people to ‘speak up’ about concerns and acting
upon them
• Striving for quality in everything we do recognising and
understanding what quality in care means for people using
the services
Commitment to
• Being accepting about criticism and focusing on
Quality of Care improvement
• Being open to new opportunities for learning and identifying
the limits of skills and knowledge
Compassion
• Treating people with kindness
• Understanding the importance of empathy in all areas of
employment
• Understanding the values of others and always providing a
caring service
Improving Lives
• Focus on how things could be done better and sharing ideas
• Understanding of wellbeing and what is important to people
using the service
• Improving outcomes for people
• Ensuring appropriate services are provided for people using
the services
Company Values
At [Employer hidden — view at passion-project.co.uk] Group, we are dedicated to maintaining our resident’s quality of life,
whether this is low-level day-to-day support or specialist Dementia care.
We feel strongly that our residents should have the freedom to make decisions about their
own care, and we work with them and their families to create a truly resident-centered care
plan that ensure that every aspect of their need is being met. And since things can change
over time, we’ll review this regularly with everyone involved to ensure that the care we offer
always fulfils what’s required to keep them safe, healthy and happy.
We have 5 core values that we follow here at [Employer hidden] these are:
• We Care
• We Protect
• We Encourage
• We Accommodate
• We Understand