Support Worker (Child Care)

🔒 Confidential Employer
Posted 17 August 2025
LOCATION
Norwich
TYPE
Full-time
LEVEL
Entry-level
SALARY
£26,832 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Childcare Communication Skills Problem-solving skills Care Support Daily Living Skills Safeguarding Teamwork Adaptability

FULL DESCRIPTION

Summary

A Support Worker (Child care) is needed to provide care in accordance with best practice and legislative requirements. They will support children to maintain skills and personal interests and deliver person-centred care. The role involves varying shift patterns and requires good communication and problem-solving skills, with a Level 3 in Childcare preferable.

Key Responsibilities:

  • Ensure children are at the heart of care delivery and their wishes and preferences enhance their wellbeing
  • Contribute to the efficient running of the service
  • Support children to maintain their relationships and connections with the local community
  • Ensure Care Support Plans and other information about how to support children are followed
  • Be responsible for informing the management team and colleagues of any changes in the needs of children
  • Be responsible for promoting and safeguarding the welfare of those individuals they support

Core Requirements/Qualifications/Skills:

  • Provide children with support/assistance as they accomplish daily tasks and living skills
  • Communicate any problems, concerns or changes
  • Ability to aid with inductions of new employees to the job role and service if required
  • Care support workers must build rapport with children by establishing personal connections and showing interest in their lives
  • Care support workers must be able to communicate effectively with children
  • Care support workers must have the communication skills to inform colleagues, management and professionals about the needs of children
  • Ability to record daily notes relating to the child
  • Care Support Workers need to be able to adapt and address to challenging situations quickly
  • Be involved with the planning, developing and implementing approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection
  • A Level 3 in Childcare is preferable.
  • Skills for care - Care certificate Level 2 within 12 weeks of commencement of employment.

Overview

Job Title: Support Worker (Child care)

Reports to: Registered Manager of children’s Home

Job Overview:

  • To provide care in accordance with best practice and legislative requirements, reflecting policies and procedures and agreed standards under the direction of the home’s management team and other senior staff.
  • To support and enable children to maintain skills and personal interests whilst delivering person-centred care unique to each individual
  • To maintain skills at a current level, undertake such training and development as required from time-to-time to maintain and progress knowledge
  • In addition to these functions, employees are required to carry out such duties as may reasonably be required.

Location: Cascade (Banks House) Limited, Norwich. You may be required to work from other locations at the discretion of the company and with appropriate notice.

Working Hours: Varying shift patterns as agreed with the Registered Manager.

Salary: £26,832 per annum £12.90 - £13.20 per hour depending on qualification - Overtime rate (40 hours+): £13.90 - £14.20

Role Specific Duties

  • Ensure children are at the heart of care delivery and their wishes and preferences enhance their wellbeing
  • Contribute to the efficient running of the service
  • Support children to maintain their relationships and connections with the local community
  • Ensure Care Support Plans and other information about how to support children are followed
  • Be responsible for informing the management team and colleagues of any changes in the needs of children
  • Be responsible for promoting and safeguarding the welfare of those individuals they support

Working with Others

  • Develop effective working relationships with other employees across the company
  • Work in cooperation with members of the multi-disciplinary teams to maximise opportunities for children
  • If desired by the children, maintain and develop relationships with family, friends and other people important in their life

Leading by Example

  • Seek opportunities for personal and professional growth
  • Be a role model for other carers and be an ambassador for the home and  the wider company
  • Be professional, polite and reasonable at all times

Personal Responsibilities

  • Have a good  understanding of the role of Ofsted and their requirements, and work in a way that meets these requirements as directed by management including a good knowledge of the 9 quality standards
  • Commit to achieving the relevant qualifications commensurate with the role
  • Attend statutory training and any other training as directed by management
  • Understand and follow all policies and procedures relevant to the role

Person Specification

### Person Skills:

  • Provide children with support/assistance as they accomplish daily tasks and living skills
  • Communicate any problems, concerns or changes
  • Ability to aid with inductions of new employees to the job role and service if required

### Communication Skills:

  • Care support workers must build rapport with children by establishing personal connections and showing interest in their lives
  • Care support workers must be able to communicate effectively with children
  • Care support workers must have the communication skills to inform colleagues, management and professionals about the needs of children
  • Ability to record daily notes relating to the child

### Problem-Solving Skills:

  • Care Support Workers need to be able to adapt and address to challenging situations quickly
  • Be involved with the planning, developing and implementing approaches to promote health and well-being, whilst recognising and reporting situations where there might be a need for protection

### Qualifications required:

  • A Level 3 in Childcare is preferable.
  • Skills for care - Care certificate Level 2 within 12 weeks of commencement of employment.

Applying For the Job:

We require all applicants to complete the attached application form, it takes between 15-20 minutes to complete the form so please make sure you have time. You can save time by uploading your CV along with your application and marking in the relevant form fields “please see CV”. If you are unable to upload your CV please make sure all fields within the application form are fully completed, without any gaps in your employment or education history.

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