Venue Supervisor
SKILLS
FULL DESCRIPTION
Summary
The Venue Supervisor at All Star Tennis will manage venues, provide programme support, and ensure excellent customer service. The role involves operational support, IT skills, and strong communication, with a focus on customer experience and proactive venue management in Wandsworth. Competitive benefits are offered.
Key Responsibilities/Duties
- Venue Management
- Programme support, Promotion and Development
- Customer Service
- Operational and Coach support
Core Requirements/Qualifications/Skills
- Experience with venue or programme management (ideally in the tennis or sporting industry)
- The ability and willingness to adapt to a variety of day to day and seasonal tasks.
- The ability to stay proactive whilst managing multiple areas of responsibility.
- Strong written and verbal communication skills.
- Excellent IT skills
- You will be organised, punctual and committed
About All Star Tennis
All Star Tennis is a vibrant, friendly group of people dedicated to delivering high quality tennis coaching in the London area. We are one of the largest borough parks tennis operations in the UK and celebrated our 25th anniversary this year! We now have plans to further develop venues, and have added Padel tennis to our range of services.
The Venue Supervisor works as part of the team managing our busy venues across the Wandsworth borough. We operate seven days a week, therefore the right candidate will complete a five day working week with shifts that include 3 weekends out of 4. Some early evening work is also required.
Ideally we would like you to start as soon as possible to join us as our busy season begins!
Responsibilities include:
- Venue Management
- Programme support, Promotion and Development
- Customer Service
- Operational and Coach support
Experience & Skills
You will need:
- Experience with venue or programme management (ideally in the tennis or sporting industry)
- The ability and willingness to adapt to a variety of day to day and seasonal tasks.
- The ability to stay proactive whilst managing multiple areas of responsibility.
- Strong written and verbal communication skills.
- Excellent IT skills
- You will be organised, punctual and committed
- Previous experience in customer service is beneficial.
- An interest in sport is essential, a background in sports development and/or school activities would be helpful
What we can offer you:
Development as an employee and as a person will go hand in hand. The role will provide you with a wide variety of skills that will help advance you in any future endeavours.
You’ll have the chance to evolve in a role where you are given a healthy balance between independence and colleague support which allows you to maintain responsibility for yourself, your staff and your venue. Quality work and a strong work ethic will be rewarded
You will become entitled to company benefits including:
- Free and discounted tennis & padel opportunities
- Free uniform
- Pension
- Holiday and sick pay
- A Wellbeing Fund
- Cycle to Work Scheme and
- Health Insurance