Care Manager

🔒 Confidential Employer

Posted 17 August 2025

LOCATION

Not specified

TYPE

Full-time

LEVEL

Mid-Senior level

SKILLS

Care Planning Management Leadership Communication Skills Staff Management Health and Safety Budgeting Assessment

FULL DESCRIPTION

Summary

The general aim of [Employer hidden — view at passion-project.co.uk] is to provide high quality, responsive and supportive services to service users in the community, in order that they may reach and maintain maximum independence. This is achieved through individualised care planning.

Key Responsibilities/Duties:

To actively promote best practice in care provision including all aspects of care planning activity
To ensure that the services provided by [Employer hidden] conform to current Essential Standards of Quality and Safety and the Health and Social Care Act 2008 and associated Regulations.
To line manage Care Co-ordinator and Care Workers which will include induction, monitoring their care practice, annual appraisals and to recruit.
To be responsible for staff rotas, arranging cover for absences and maintaining the continuity of the service
To promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability.
To be responsible for the H&S of staff
To liaise with external agencies, families, and service users; and attend meetings as necessary.
To lead and respond to any complaints about our services.
To actively market the company to help bring in new business.
To undertake quotes and negotiations with potential clients – i.e., CCGs, NHS etc
To ensure that all service users have effective care plans (including risk assessments)
To produce management reports and weekly data as directed
To manage, prepare budgets and monthly cashflow reports.
To be responsible for the monitoring and control of day-to-day expenditure within the limits of the budget or as prescribed

Core Requirements/Qualifications/Skills:

At least two years’ experience in a senior management capacity within the previous five years
A management qualification or care qualification equivalent to NVQ level 4 in care management
Sound understanding of good care principles
Able to take responsibility
Leadership and negotiating skills
Self motivated
Good planning and organisational skills
Flexible
Caring with ability to display empathy and warmth
Sensitive to the needs of others and to the sick or infirm
An active team player but also able to work on own initiative
Excellent communication skills
Committed to high standards
Committed to training
Skills in assessment and care planning
Experience in change management

Reports to:

Registered Manager

Responsible for:

Care Co-ordinator and Care Workers

Location:

Head Office – To be Determined

Key objectives of the role

To actively promote best practice in care provision including all aspects of care planning activity
To ensure that the services provided by [Employer hidden] conform to current Essential Standards of Quality and Safety and the Health and Social Care Act 2008 and associated Regulations.
To line manage Care Co-ordinator and Care Workers which will include induction, monitoring their care practice, annual appraisals and to recruit.
To be responsible for staff rotas, arranging cover for absences and maintaining the continuity of the service
To promote relationships which enable each service user to participate in the life of the local community to the maximum of their ability.
To be responsible for the H&S of staff
To liaise with external agencies, families, and service users; and attend meetings as necessary.
To lead and respond to any complaints about our services.
To actively market the company to help bring in new business.
To undertake quotes and negotiations with potential clients – i.e., CCGs, NHS etc
To ensure that all service users have effective care plans (including risk assessments)
To produce management reports and weekly data as directed
To manage, prepare budgets and monthly cashflow reports.
To be responsible for the monitoring and control of day-to-day expenditure within the limits of the budget or as prescribed

Person Specification — Essential Criteria

At least two years’ experience in a senior management capacity within the previous five years
A management qualification or care qualification equivalent to NVQ level 4 in care management
Sound understanding of good care principles
Able to take responsibility
Leadership and negotiating skills
Self motivated
Good planning and organisational skills
Flexible
Caring with ability to display empathy and warmth
Sensitive to the needs of others and to the sick or infirm
An active team player but also able to work on own initiative
Excellent communication skills
Committed to high standards
Committed to training
Skills in assessment and care planning
Experience in change management

Essential attributes

Must have Full Driving Licence.

In addition, all staff are required to:

respect the confidentiality of all matters that they might learn in the course of their employment.
respect the requirements under the Data Protection Act 1998 & GDPR Regulations
ensure that they are aware of their responsibilities under the Health and Safety at Work, etc Act 1974.
Work within any other legislation that may be in force