Housing Management Worker

🔒 Confidential Employer
Posted 17 August 2025
LOCATION
Teesside
TYPE
Full-time
LEVEL
Entry-level
SALARY
£23,962 / year
CATEGORY
Social Work
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Housing Management Tenant Support Housing Benefit Risk Assessment Tenancy Agreements Rent Collection

FULL DESCRIPTION

Summary

The Housing Management Worker will manage a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.

  • Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
  • Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered. ·
  • Working with the [Employer hidden — view at passion-project.co.uk] Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.
  • Be involved in ordering furniture and goods for the property ·
  • Work closely with the Asset Management team on ensuring property standards are maintained, repairs are reported in a timely way and ensuring the properties are suitable for letting and safe occupation. Maximise rent collection and adhere to the arrears management policy and procedure.

Housing Management Worker

Job type: Permanent/ Full Time

Salary: £23,962 per annum

Hours: 35 (plus 5 hours paid lunch breaks)

Location: Teesside

Saying what we do at [Employer hidden] is simple. We house, we educate, we support, and we speak out for - and with - disadvantaged young people and adults. But it’s how we do it that really makes the difference.

By challenging boundaries, setting agendas, and delivering innovative solutions, we successfully promote social justice and give everyone we deal with the best chance of a second chance. And because it affects their lives, we aim to achieve the highest standards in everything we do.

What we Offer;

We want all our employees to have an excellent work-life balance and employee wellbeing is very important to us. [Employer hidden] is committed to supporting employees to balance the demands of personal and work responsibilities at times of urgent and unforeseen circumstance through the provision of various types of leave. We offer a discretionary 10 days of special leave for dependent or bereavement leave.

We have an excellent benefits package which includes a 25 days per year (plus public holidays) annual leave entitlement, with an additional day added each year, increasing to 30 days (plus 8 public holidays) after 5 years’ service. Additionally, we also provide an occupational sick pay scheme which exceeds statutory requirements. If you want to work as part of a dynamic supportive team who delivers results for the people we support every day, [Employer hidden] could be the place for you.

Who are we looking for?

A Housing Management worker to Work as part of a team, managing a portfolio of properties and tenancies across a designated area, providing an intensive Housing Management Service to a core group of people.

Key responsibilities include:

  • Directly supporting tenants to manage their tenancy, assisting them with housing benefit claims and signposting them to relevant support services and liaising with support services where required.
  • Conducting initial and regular assessments of the potential or actual service user including any risks, their needs, and requirements in respect of the service, to determine eligibility for the service taking necessary action where required are delivered. ·
  • Working with the [Employer hidden] Housing Management Team to ensure the correct tenancies are issued, sign up new tenancies and ensure the service user understands and accepts tenancy obligations.
  • Be involved in ordering furniture and goods for the property ·
  • Work closely with the Asset Management team on ensuring property standards are maintained, repairs are reported in a timely way and ensuring the properties are suitable for letting and safe occupation. Maximise rent collection and adhere to the arrears management policy and procedure.

Duties may vary from time to time within the broad remit of your role and grade. You are required to undertake any such reasonable and appropriate duties.

Request for Visa Sponsorship – NOT AVAILABLE FOR THIS VACANCY

[Employer hidden] is a visa sponsorship licence holder. There is strict criteria for visa sponsorship set by the British Government. This vacancy does not meet the eligibility criteria for sponsorship, however depending on your personal circumstances there maybe a different route for you to be able to legally work with us.

For further information please go to Prove your right to work to an employer: Overview - GOV.UK

DBS check required for this role

To view the role profile please click here.

For more details on [Employer hidden] benefits, please clickhere

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