STORE SUPERVISOR
SKILLS
FULL DESCRIPTION
Summary
The Supervisor fosters a sustainable, customer-focused environment by developing the team and supporting the store's sales and operational activities. Through our training programme, we will support your professional development and provide you with the tools to perform your job at the highest level and deliver an exceptional customer experience.
- Ensure the smooth running of the store
- Uphold the best customer service and exceptional display standards
- Cultivate an environment of genuine customer connection
- Demonstrate extraordinary service, leading by example on the shop floor
- Acts as a [Employer hidden — view at passion-project.co.uk] ambassador for company values, mission, and culture
- Participate in ongoing staff education through sharing of product & service knowledge
- Maintain a visually compelling store that is neat, clean and organised
We look for 1-2 years of experience in a similar role, you care about everything you eat: where it comes from, how it’s made and who by, you are approachable, caring, and enjoy offering great customer service, you have passion and commitment to learning about our produce, seasonality and sourcing, We look for fluency in spoken English. You’ll be physically active and enjoy the dynamic nature of an active store
ABOUT THE JOB
The Supervisor fosters a sustainable, customer-focused environment by developing the team and supporting the store's sales and operational activities. Through our training programme, we will support your professional development and provide you with the tools to perform your job at the highest level and deliver an exceptional customer experience.
You’ll learn where, how and by whom our food is grown, and how every decision - from seed selection to growing method to serving suggestion - can impact on the planet. Everyone has a part to play in creating a better food system. This is your chance.
RESPONSIBILITIES
- Ensure the smooth running of the store
- Uphold the best customer service and exceptional display standards
- Cultivate an environment of genuine customer connection
- Demonstrate extraordinary service, leading by example on the shop floor
- Acts as a [Employer hidden] ambassador for company values, mission, and culture
- Participate in ongoing staff education through sharing of product & service knowledge
- Maintain a visually compelling store that is neat, clean and organised
About YOU
We look for 1-2 years of experience in a similar role
You care about everything you eat: where it comes from, how it’s made and who by
You are approachable, caring, and enjoy offering great customer service
You have passion and commitment to learning about our produce, seasonality and sourcing
We look for fluency in spoken English
You’ll be physically active and enjoy the dynamic nature of an active store
PERKS
- [Employer hidden] produce at a significant discount
- Your birthday off (once you've hit the 6-month mark)