Senior Care Worker – Domiciliary Care
SKILLS
FULL DESCRIPTION
Summary
Fame24HourCare is seeking an experienced Senior Care Worker to join their team in East England. Key responsibilities include supervising the care team, managing rotas, conducting assessments, and ensuring compliance with CQC standards. The role requires an NVQ Level 3 in Health & Social Care and experience in domiciliary care, with a focus on leadership, communication, and care management software proficiency. The position offers a competitive salary and a comprehensive training program.
Key Responsibilities/Duties:
- Provide direct supervision to our care team, including regular supervisions and performance monitoring
- Support with rota management and staff allocation to maintain our impressive 1-hour response time for non-emergency requests
- Conduct spot checks and observations to maintain our 95% client satisfaction rate
- Participate in our comprehensive training program and help maintain our 99% certified care workers standard
- Lead by example in delivering person-centered care
- Create and review personalized care plans using our Birdie Software system
- Maintain strong relationships with clients and families, contributing to our 85% retention rate
- Ensure compliance with CQC standards and our robust quality assurance processes
Core Requirements/Qualifications/Skills:
- NVQ Level 3 in Health & Social Care or equivalent
- Proven experience in domiciliary care
- Strong leadership and communication skills
- Proficiency in using care management software
Key Responsibilities:
Leadership & Management:
• Provide direct supervision to our care team, including regular supervisions and performance monitoring
• Support with rota management and staff allocation to maintain our impressive 1-hour response time for non-emergency requests
• Conduct spot checks and observations to maintain our 95% client satisfaction rate
• Participate in our comprehensive training program and help maintain our 99% certified care workers standard
Care Delivery & Assessment:
• Lead by example in delivering person-centered care
• Create and review personalized care plans using our Birdie Software system
• Maintain strong relationships with clients and families, contributing to our 85% retention rate
• Ensure compliance with CQC standards and our robust quality assurance processes
Quality & Compliance:
• Maintain accurate documentation and confidential records
• Participate in our continuous improvement initiatives
• Support our safeguarding procedures and risk assessments
• Contribute to maintaining our exceptional service standards
Essential Requirements:
• NVQ Level 3 in Health & Social Care or equivalent (or willing to work towards – we provide full support)
• Proven experience in domiciliary care
• Strong leadership and communication skills
• Proficiency in using care management software (training provided on Birdie system)
Working Pattern:
• 37 hours per week (50% care delivery, 50% office-based)
• Flexible rota including some weekends
• Participation in on-call rota
What We Offer:
• Competitive salary
• Comprehensive training and development program
• Career progression opportunities (90% of our staff receive additional certifications)
• Supportive team environment with excellent retention rates
• Regular supervision and mentorship
• Electric vehicle transition program participation
• Full training on our digital care management systems
Why Choose Fame24HourCare:
• Join a team with 90% staff satisfaction rate
• Be part of our success story with 55.56% growth
• Work with a company that invests in its people
• Contribute to our outstanding 95% client satisfaction rate
• Benefit from our structured career development pathway
How to Apply:
Send your CV and covering letter to [contact hidden] or call [contact hidden] for an informal discussion about the role.
Fame24HourCare is an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable adults.
All positions require an enhanced DBS check.
Please complete the application form
To apply for this please follow these steps: 1. Download the job application form by clicking the following link: [Download Job Form]. 2. Fill out the downloaded form with accurate and complete information. 3. Return to this page and click the “Apply Now” button below.
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Our Recruitment Process
As a CQC-regulated employer, [Employer hidden — view at passion-project.co.uk] is committed to safeguarding and safer recruitment. All successful applicants will be subject to an enhanced disclosure, among other checks. Professional and character references will be requested if your application is successful
About [Employer hidden] Homecare
[Employer hidden] is driven by excellence in providing clients with quality health and personalized care services that help them deal with illness and disability while maintaining their self-esteem. Our only one goal – to improve the quality of life for all of those we are honoured to work with.
Health and Safety
At [Employer hidden] we take your safety seriously. We ensure that we meet all Government guidelines when it comes to Personal Protective Equipment (PPE). The safety of our staff and service users is paramount