Control Room Manager
SKILLS
FULL DESCRIPTION
Summary
The Control Room Manager will oversee the daily operations of the control room, ensuring effective management and leadership. The role demands strong leadership skills, excellent communication abilities, and a commitment to ensuring the safety and security of assets, staff, and premises in compliance with company policies.
Key Responsibilities:
- Oversee the daily functions of the security control room.
- Maintain comprehensive logs and incident reports, ensuring precise documentation for compliance and investigative purposes.
- Manage and maintain technological systems, ensuring continuous functionality.
- Lead, motivate, and train the control room team to uphold a high level of professionalism aligned with company goals.
Core Requirements:
- Extensive knowledge of security operations, CCTV systems, and manned guarding software.
- SIA Licence
- Ability to respond swiftly and effectively to emergencies or incidents.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using Immix and Timegate software.
About the role
[Employer hidden — view at passion-project.co.uk] Group is not just a workplace. It is a vibrant community where passionfuels our excellence, integrityguides our conduct, empowermentshapes our successes, and a sense of communitybinds us together. We are pioneers in our field, and we seek to inspire every person to reach their maximum potential.
The Control Room Manager will be responsible for overseeing the daily operations of the control room, ensuring effective management and leadership. This role demands strong leadership skills, excellent communication abilities, and a commitment to ensuring the safety and security of assets, staff, and premises in compliance with company policies.
Job Description
Operational Management
- Oversee the daily functions of the security control room.
- Maintain comprehensive logs and incident reports, ensuring precise documentation for compliance and investigative purposes.
- Possess strong knowledge of manned guarding management software and incident management systems.
Compliance and Reporting
- Ensure all control room activities adhere to regulatory standards and company policies.
- Prepare detailed daily, weekly, and monthly reports summarizing incidents and system performance in accordance with company requirements.
Technology and Systems Oversight
- Manage and maintain technological systems, ensuring continuous functionality.
- Stay informed about advancements in surveillance technology and recommend enhancements to existing systems.
Leadership and Training
- Lead, motivate, and train the control room team to uphold a high level of professionalism aligned with company goals.
- Develop and implement comprehensive training programs for control room operators.
- Foster a culture of teamwork, accountability, and continuous improvement.
Job Description
Operational Management
- Oversee the daily functions of the security control room.
- Maintain comprehensive logs and incident reports, ensuring precise documentation for compliance and investigative purposes.
- Possess strong knowledge of manned guarding management software and incident management systems.
Compliance and Reporting
- Ensure all control room activities adhere to regulatory standards and company policies.
- Prepare detailed daily, weekly, and monthly reports summarizing incidents and system performance in accordance with company requirements.
Technology and Systems Oversight
- Manage and maintain technological systems, ensuring continuous functionality.
- Stay informed about advancements in surveillance technology and recommend enhancements to existing systems.
Leadership and Training
- Lead, motivate, and train the control room team to uphold a high level of professionalism aligned with company goals.
- Develop and implement comprehensive training programs for control room operators.
- Foster a culture of teamwork, accountability, and continuous improvement.
Essential Skills
- Extensive knowledge of security operations, CCTV systems, and manned guarding software.
- SIA Licence
- Ability to respond swiftly and effectively to emergencies or incidents.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using Immix and Timegate software.
- Strong analytical and problem-solving skills to assess risks and implement preventative measures.
Essential Skills
- Extensive knowledge of security operations, CCTV systems, and manned guarding software.
- SIA Licence
- Ability to respond swiftly and effectively to emergencies or incidents.
- Excellent leadership, communication, and interpersonal skills.
- Proficiency in using Immix and Timegate software.
- Strong analytical and problem-solving skills to assess risks and implement preventative measures.
About Us
[Employer hidden] Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
About Us
[Employer hidden] Group (FRG) is a total security, risk, and facilities management solutions company. We are leading the way with new technologies and training and development to deliver a first-class service to our clients.
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
We are an SIA approved contractor, an ACS Pacesetter, and hold four NSI Gold accreditations.
Creating an Inclusive Environment
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.
Creating an Inclusive Environment
What makes us different is our people. Our mission is to motivate, support, and develop our employees by creating a culture of 'inclusion and happiness'. It is vitally important to us that everyone feels part of the team, contributes positively to company development, and shares in our successes.