Support Worker
SKILLS
FULL DESCRIPTION
Summary
Trust Care Management Ltd is seeking a Support Worker in London to provide high-quality care and support to individuals with mental illness, learning disabilities, autism, or challenging behaviors. The role involves providing emotional and practical support, assisting with personal care, medication support, and enabling service users' independence while ensuring their rights and safety. The position offers a permanent, full-time contract with opportunities for career growth and development.
Key Responsibilities/Duties
- Provide support, advocacy, and information.
- Offer emotional and practical support.
- Assist with personal care.
- Support medication administration.
- Enable independence through information, training, and support.
- Develop and review care plans.
- Maintain a safe home environment.
- Organize social and leisure activities.
- Ensure rights protection.
- Liaise with healthcare professionals.
- Keep records and assist with administrative tasks.
- Participate in training and development.
- Adhere to company policies.
- Be an active team member.
- Undertake any other duties as directed.
Core Requirements/Qualifications/Skills
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Strong organizational and problem-solving skills.
- Proficient in record-keeping and reporting.
- Understanding of care plans and service user needs.
- Previous experience in a care setting.
- Reliability and punctuality.
- Empathy and understanding.
- Good general health and fitness.
- Compassionate and caring nature.
Who we are looking for:
Who we are:
Our philosophy
of service delivery aims to provide a high standard of quality care and support reflecting an ethos of respect for people by treating them with dignity and ensuring that their right to privacy, safety and security is maintained.
Trust Care Management Ltd is an independent health and social care provider established in 2007. The company provides a range of services within residential, nursing and learning disability registered homes for adults. The range of services provided are for people living with dementia, mental ill health, autistic spectrum disorders, learning disabilities, complex needs and people who may present with behaviours of concern as well as those that are frail and elderly.
Read more about Trust Care Management Ltd here
Job details (click below)
Job Summary:
Tasks and Duties:
Company Values:
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To provide a high quality of care and support for people with mental illness, learning disabilities, autism and/or behaviours that may challenge; to maximise the recovery and skills potential of each individual living in their own homes/support services within the community for whom Focus Care Agency provides a service; to achieve the highest possible standards of care and support in a professional manner.
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- Be Open and Transparent
- Demonstrate Accountability
- Display Integrity
- Act Inclusively
- Be Proud
- Share Knowledge Always
We are committed to safeguarding and promoting the welfare of children and young people/vulnerable adults. We require you to understand and demonstrate this commitment
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- Support and- Advocacy: Provide support, advocacy, and- information to the individuals we support.
- Emotional and- Practical Support: Offer emotional and- practical support to service users.
- Personal Care: Assist service users with personal care needs sensitively and- to a high standard, including personal hygiene, laundry, financial planning, and- meal preparation.
- Medication Support: Support service users with taking prescribed medicine, adhering to policies on storage, administering, and- record-keeping.
- Independence and- Training: Enable service users to achieve independence through information, opportunity, training, counseling, and- support.
- Choice and- Support Needs: Encourage service users to identify and- choose their support needs.
- Care Plans: Develop, implement, and- review care plans in consultation with service users and- their representatives.
- Home Environment: Maintain a safe and- supportive home by:
- Encouraging service user involvement in home management.
- Participating in rotas, including evenings, weekends, and- sleeping-in duties.
- Conducting health and- safety assessments and- reporting maintenance needs.
- Providing First Aid, if trained.
- Community Engagement: Assist individuals in becoming valued community members by:
- Organizing social and- leisure activities.
- Introducing service users to local and- community amenities.
- Rights Protection: Ensure the protection and- respect of service users` rights, including privacy, choice, and- property.
- Professional Liaison: Maintain contact and- liaise with healthcare professionals and- service providers on behalf of service users.
- Record Keeping and- Administration: Keep records and- assist with administrative tasks, following the company`s financial procedures.
- Training and- Development: Participate in training, supervision, and- appraisal processes to enhance knowledge and- performance.
- Policy Adherence: Work within and- promote the company`s policies and- procedures, maintaining confidentiality and- promoting equality.
- Teamwork: Be an active and- supportive team member, covering for- colleagues as needed and- sharing knowledge and- experiences.
- Additional Duties: Undertake any other duties as directed by the Team Leader/Regional Manager to ensure smooth business operations.
Requirements:
Skills:
Description
- Excellent communication and interpersonal skills - Essential
- Ability to work independently and as part of a team - Essential
- Strong organizational and problem-solving skills - Essential
- Proficient in record-keeping and reporting - Essential
- Conflict resolution skills - Desirable
- Basic IT skills for data entry - Desirable
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Education:
Description
- GCSEs or equivalent, including English and Maths - Essential
- A-Level or equivalent qualification - Desirable
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Knowledge:
Description
- Understanding of care plans and service user needs - Essential
- Knowledge of health and safety in a care setting - Essential
- Knowledge of specific conditions such as autism, epilepsy, etc. - Desirable
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Personal Atributes:
Description
- Reliability and punctuality - Essential
- Empathy and understanding - Essential
- Strong ethical standards and integrity - Essential
- Adaptability to change and new challenges - Desirable
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Experience:
Description
- Previous experience in a care setting - Essential
- Experience working with individuals with mental health issues, learning disabilities, or challenging behaviors - Essential
- Experience in a supervisory role within a care setting - Desirable
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Physical Condition:
Description
- Compassionate and caring nature - Essential
- Patience and resilience - Essential
- Commitment to providing high-quality care - Essential
- Positive outlook and ability to motivate others - Desirable
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Attitude:
Description
- Good general health and fitness - Essential
- Ability to perform physical tasks associated with care work - Essential
- Training in safe manual handling techniques - Desirable
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What we are offering:
How to apply:
To apply for this hugely rewarding opportunity and to work within a very reputable organisation and make a difference to the lives of others, please send us your details today by clicking on the button above and below saying "Click here to apply!". If you would like to speak with the Recruitment Team, please call [contact hidden] and choose the option to the Recruitment Team..
Equality and Diversity:
We encourage applications from all backgrounds, communities and industries, and are committed to having a team that is made up of diverse skills, experiences and abilities. We actively encourage BAME, LGBTQ+ and disabled applicants and value the positive impact that difference has on our teams. We are committed to equality and diversity within our workforce and all opportunities provided by [Employer hidden — view at passion-project.co.uk] Ltd