Matchday Lottery Seller

ROLE OVERVIEW

Ipswich Town Foundation is recruiting for a Matchday Lottery Seller. You will be an approachable and enthusiastic professional, who is flexible, target driven and has an ability to sell lottery tickets on behalf of Ipswich Town Foundation. You will be responsible for selling all lottery tickets on home match days. This is a casual role requiring flexibility based on home matchdays.

JOB ROLE OUTLINE

You will be selling lottery tickets within the vicinity of Portman Road including the FanZone. You would be required for two hours on home match days prior to kick off. The hours may be subject to change according to the Club’s fixtures but usually 12.30pm – 2.30pm on Saturdays and 5.30-7.30pm on evening games. You will receive an hourly rate plus commission dependent on the number of tickets sold and a uniform will be provided.

IPSWICH TOWN FOUNDATION

VISION An empowered, inspired and inclusive community to be proud of. The Ipswich Town Foundation exists to provide impactful and inclusive activities to improve health, skills, opportunities, and lives of all generations across Suffolk and its borders. By using the presence, power, and reach of Ipswich Town FC, we aim to inspire individuals to realise their potential both on and off the football pitch and create pride in their communities.

CORE VALUES

• Honesty • Hard Work • High Standards • Willingness to Learn • Integrity

AIMS

• Selling tickets before a home match with targeted KPI’s • Work well within a team to produce record sells. • Ensure exceptional customer service is always maintained. • Be an ambassador for Ipswich Town Foundation.

IPSWICH TOWN FOUNDATION RESPONSIBILITIES

• Adhere to all policies and procedures including safeguarding, Health & Safety, Behaviour Management, Equality and Diversity, Data Protection, and Quality Assurance and follow all policies and procedures within the staff handbook. • To follow and work by all procedures in accordance with the Ipswich Town Foundation and [Employer hidden — view at passion-project.co.uk]. • To maintain a professional attitude and appearance at all times. • To report to Line Manager and attend Ipswich Town Foundation staff meetings when requested. • Any other duties deemed necessary by Senior Leadership Team.

GENERIC SKILLS AND ATTRIBUTES

Essential Desirable Excellent communication and interpersonal skills Attention to detail Willingness to work unsocial hours, including evenings and weekends (including all ITFC home matchdays) Excellent IT skills including Excel, Word and PowerPoint Excellent organisational skills Approachable and can-do attitude

ROLE SPECIFIC SKILLS AND ATTRIBUTES

Essential Desirable Experience of cash handling Excellent verbal and written communication skills Excellent customer service skills Excellent multitasking and task prioritisation skills Ability to work to deadlines and meet targets to assist the Foundation’s growth Ability to work individually and as part of a team Hold FA First Aid and Safeguarding qualifications Hold Full driving licence

Short listing and interviews will take place throughout the duration of the vacancy ad. This may mean that the vacancy could close early should suitable candidates be found. Applicants should be aware that due to the high volume of applications received, we are unable to respond to individuals during the recruitment process. Closing date: ongoing. Ipswich Town Foundation is an Equal Opportunities Employer. If you feel you have the required skills, please apply by sending a completed application form and equal opportunities form to Workforce Development Officer Kirsty Guest via email on [contact hidden] www.itfcfoundation.co.uk [contact hidden] [contact hidden]