Shift Supervisor

🔒 Confidential Employer
Posted 13 August 2025
LOCATION
Chorley
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£30,231 / year
CATEGORY
Logistics
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Warehouse Management Team Leadership Health and Safety Communication Problem-solving Performance Management

FULL DESCRIPTION

Summary

As a Shift Supervisor, you will support the Shift Managers in the day-to-day running of the warehouse, ensuring that all service and cost targets are met or exceeded, that all Health & Safety requirements are met and that the highest standards of housekeeping are maintained.

Key Duties of a Shift Supervisor:

  • Assist the Shift Manager in co-ordinating any issues within the warehouse.
  • Scheduling and supervising the activities and the functions of the warehouse staff.
  • Ensuring the proper and timely completion of all warehouse activities.
  • Communicate plans with the Operations Controllers to ensure 100% customer satisfaction.
  • Ensure compliance with the Company’s Health & Safety policy and procedures.
  • Keep and maintain records of team performance against plans and to advise the Shift Manager of factors that may disrupt operations which cannot be resolved by the team.
  • Assist in the organisation of training and development for warehouse staff, including on-the-job coaching, and to evaluate training effectiveness in terms of improved individual and team performance and the maximum flexibility of team members.
  • To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
  • Assist the Shift Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover, as necessary, and manage reductions of unacceptable levels.
  • Participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working.

Key Duties of a Shift Supervisor:

  • Assist the Shift Manager in co-ordinating any issues within the warehouse.
  • Scheduling and supervising the activities and the functions of the warehouse staff.
  • Ensuring the proper and timely completion of all warehouse activities.
  • Communicate plans with the Operations Controllers to ensure 100% customer satisfaction.
  • Ensure compliance with the Company’s Health & Safety policy and procedures.
  • Keep and maintain records of team performance against plans and to advise the Shift Manager of factors that may disrupt operations which cannot be resolved by the team.
  • Assist in the organisation of training and development for warehouse staff, including on-the-job coaching, and to evaluate training effectiveness in terms of improved individual and team performance and the maximum flexibility of team members.
  • To offer regular feedback, formal and informal, on team and individual performance, including behavioural issues and highlighting good performance and areas for further development.
  • Assist the Shift Manager in controlling levels of planned and unplanned absence and take appropriate action to ensure cover, as necessary, and manage reductions of unacceptable levels.
  • Participate as an active member of the management team, and to offer suggestions for solving problems, improving efficiency, customer and quality focus and team working.
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