IT Support
SKILLS
FULL DESCRIPTION
Summary
Join our IT support team to gain hands-on experience in troubleshooting, user support, and maintaining IT systems. This internship is ideal for students passionate about solving technical issues and learning enterprise support tools.
Key Responsibilities:
- Respond to support requests and IT tickets
- Troubleshoot hardware and software issues
- Assist in setting up desktops, laptops, and networks
- Maintain user and system documentation
- Support basic server and network tasks
- Help manage user accounts and access rights
- Install and update software and drivers
- Learn to use ticketing systems (e.g., Freshdesk, JIRA)
- Educate users on IT best practices
- Escalate complex issues to senior IT staff
To apply for this job email your details to [contact hidden]
IT Support
By DEVITECHNOLOGIES / 4 May 2025
- Internship - Birmingham, United Kingdom - Posted 3 months ago
Website [Employer hidden — view at passion-project.co.uk]
Competitive, aligned with top industry standards
Join our IT support team to gain hands-on experience in troubleshooting, user support, and maintaining IT systems. This internship is ideal for students passionate about solving technical issues and learning enterprise support tools.
Responsibilities:
- Respond to support requests and IT tickets
- Troubleshoot hardware and software issues
- Assist in setting up desktops, laptops, and networks
- Maintain user and system documentation
- Support basic server and network tasks
- Help manage user accounts and access rights
- Install and update software and drivers
- Learn to use ticketing systems (e.g., Freshdesk, JIRA)
- Educate users on IT best practices
- Escalate complex issues to senior IT staff
To apply for this job email your details to [contact hidden]