Shift Leader

The role

The Shift Leader plays a crucial role in ensuring the smooth and efficient operation of the bars during their shifts. This includes providing excellent customer service, ensuring standards are met and procedures are followed correctly by the team on shift.

Selection criteria

We recognise the value in having people with a variety of backgrounds, experience and skills in our business. That means the role requirements here should be seen as a guide, not a checklist. If you have more, less or different experiences, but really relevant skills, we’d love to hear from you.

Essential selection criteria

• Passion for personal customer service and a professional attitude
• Good eye for detail.
• Eagerness to learn.
• A high standard of cleanliness.
• Highly organised, punctual and capable of time management.
• Trive being in a highly social environment.
• A desire to grow and gain new experiences and skills.

Desirable selection criteria

• At least 2 years experience working in the hospitality industry
• Relevant industry qualifications such as WSET / Cicerone
• Specific experience in high quality craft beer service
• Experience in the service of cocktails, wines and spirits

Pre-employment screening

Standard checks

If you are offered the post, the offer will be subject to standard pre-employment checks. You will be asked to provide: proof of your right-to-work in the UK; proof of your identity; and (if we haven’t done so already) we will contact the referees you have nominated. You will also be asked to complete a health declaration so that you can tell us about any health conditions or disabilities for which you may need us to make appropriate adjustments.

Hazard-specific / Safety-critical duties

This job includes hazards or safety-critical activities. If you are offered the post, you will be asked to complete a health questionnaire which will be assessed by our Occupational Health Service Provider Rosebank, and the offer of employment will be subject a successful outcome of this assessment.

The hazards or safety-critical duties involved are as follows:

• Working at heights
• Working in hot or cold environments
• Regular manual handling
• Work with cereals containing gluten
• Work with any substance which has any of the following pictograms on their MSDS:

About [Employer hidden — view at passion-project.co.uk] Company

[Employer hidden] Company is a small brewery based in Cheltenham, UK specialising in fresh, hoppy beer and employs 50 people. We are committed to brewing excellent beer and being an excellent company to work for.

DEYA Culture is founded on three principles: Hard Work, Teamwork and Continual Improvement.

In return, DEYA will offer proper and competitive salaries while being respectful and compassionate to all employees.

As an employer, DEYA is committed to having a diverse and inclusive workforce and has taken steps internally to ensure this. We encourage people from all backgrounds to apply for this role.

Our Employee Handbook set out to all employees what is expected from both the employer and employee.

How to apply

Please send CV and cover letter to [contact hidden]

Your application will be judged solely on the basis of how you demonstrate that you meet the selection criteria stated in the job description.

As part of your application you will be asked to provide details of two referees and indicate whether we can contact them now.

You will be asked to upload a CV and a cover letter. The cover letter must explain how you meet each of the selection criteria for the post using examples of your skills and experience. This may include experience gained in employment, education, or during career breaks (such as time out to care for dependants)

Please send all documents as PDF files with your name and the document type in the filename.

All applications must be received by midday UK time on the closing date stated in the online advertisement.

If you need help

Non-technical questions about this job should be addressed to [contact hidden]

Important information for candidates

Data Privacy

Please note that any personal data submitted to the Company as part of the job application process will be processed in accordance with the GDPR and related UK data protection legislation. For further information, please contact [contact hidden] for a copy [Employer hidden] Company’s Privacy Notice for Job Applicants at: [contact hidden] .

Equality of opportunity

Entry into employment with the Company and progression within employment will be determined only by personal merit and the application of criteria which are related to the duties of each particular post and the relevant salary structure. In all cases, ability to perform the job will be the primary consideration. No applicant or member of staff shall be discriminated against because of age, disability, gender reassignment, marriage or civil partnership, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.