Deputy Manager

🔒 Confidential Employer
Posted 13 August 2025
LOCATION
Ipswich
TYPE
Full-time
LEVEL
Mid-Senior level
SALARY
£32,000 / year
CATEGORY
Healthcare
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

Healthcare Management CQC Regulations Team Leadership Care Management Software Staff Training Quality Assurance

FULL DESCRIPTION

Summary

Fame24HourCare is seeking a Deputy Manager in Ipswich. The role involves overseeing daily operations, staff training, quality assurance, and client satisfaction within a growing healthcare provider. Candidates need 5+ years of healthcare management experience, a relevant qualification, and a strong understanding of CQC regulations.

Key Responsibilities:

  • Daily operations and resource management
  • Staff training and development programs
  • Quality assurance and compliance
  • Client satisfaction and care delivery standards
  • Performance monitoring and improvement initiatives
  • Provided support to the Registered Manager on a range of operational and administrative tasks.

Core Requirements:

  • 5+ years healthcare management experience
  • Relevant healthcare management qualification
  • Strong understanding of CQC regulations
  • Excellence in team leadership
  • Experience with care management software
  • Previous experience in health care settings
  • Management qualification (Degree or Level 6)

Deputy Manager

Join a Growing Healthcare Provider in Ipswich

- Location: Ipswich, East England
- Salary: £30,000 – £32,000 per annum
- Hours: 40 hours per week, Full-time

About Us:

Fame24HourCare is a leading provider of personalized home care services in Ipswich and East England. With a 95% client satisfaction rate and an expanding client base, we’re proud of our reputation for excellence in care delivery. Our innovative use of technology, including the Birdie care management system, sets us apart in the industry.

Why Join Us?

* Be part of a company with impressive growth (55.56% increase in clients last year)

* Lead a team with industry-beating 5% staff turnover rate

* Work with state-of-the-art care management technology

* Join an organization with strong community partnerships and NHS/Council contracts

Your Role:

As our deputy Manager, you’ll be instrumental in maintaining our high standards of care delivery and operational excellence. You’ll oversee:

  • Daily operations and resource management
  • Staff training and development programs
  • Quality assurance and compliance
  • Client satisfaction and care delivery standards Performance monitoring and improvement initiatives
  • Provided support to the Registered Manager on a range of operational and administrative tasks.

What You’ll Need:

  • 5+ years healthcare management experience
  • Relevant healthcare management qualification
  • Strong understanding of CQC regulations
  • Excellence in team leadership
  • Experience with care management software
  • Previous experience in health care settings
  • Management qualification (Degree or Level 6)

What We Offer:

* Competitive salary of £32,000 per annum

* Professional development support

* Comprehensive training programs

* Career progression opportunities

* Supportive work environment

* Being part of an organization with strong social values

Key Performance Targets:

* Maintain our 99.5% visit completion rate

* Ensure 96% punctuality standards

* Oversee 100% medication task completion

* Support our 95% client satisfaction rate

Working Pattern:

- 40 hours per week
- Some flexibility required for service needs
- Occasional on-call duties

Ready to Join Our Team?

Download the application form and submit relevant documents

Please complete the application form

To apply for this please follow these steps:
1. Download the job application form by clicking the following link: Download Job Form.
2. Fill out the downloaded form with accurate and complete information.
3. Return to this page and click the “Apply Now” button below.

Our Recruitment Process

As a CQC-regulated employer, [Employer hidden — view at passion-project.co.uk] is committed to safeguarding and safer recruitment. All successful applicants will be subject to an enhanced disclosure, among other checks. Professional and character references will be requested if your application is successful

About [Employer hidden] Homecare

[Employer hidden] is driven by excellence in providing clients with quality health and personalized care services that help them deal with illness and disability while maintaining their self-esteem.
Our only one goal – to improve the quality of life for all of those we are honoured to work with.

Health and Safety

At [Employer hidden] we take your safety seriously. We ensure that we meet all Government guidelines when it comes to Personal Protective Equipment (PPE). The safety of our staff and service users is paramount

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