Office Manager

Summary

The Office Manager role at [Employer hidden — view at passion-project.co.uk] Ltd involves managing business development, client coordination, and daily operations within the education sector. The role requires ensuring enrollment targets are met, managing office procedures, and liaising with clients and suppliers.

Key Responsibilities:

• Manage the overall business development and growth activity.
• Coordinate with relevant people within business and clients in line with company strategy.
• Ensure that enrolment numbers meet set monthly targets.
• Ensure effective management of daily operations.
• Work alongside the senior management team and colleagues to ensure the office paper work is well organised.
• Booking marketing events and devising strategies to bring new clients into the centre.
• Monitor quality of service and retention rates.
• Liaising with recruitment channels, preparing necessary paper work for holding meetings, interviews etc
• Be responsible for initial consultations with clients and achieving sales
• Provide detailed, clear information to prospective clients
• Ordering and organisation of office supplies, couriers and equipment when necessary, alongside staff health and safety programs, and other matters enabling smooth day-to-day office operations
• Answering the phone, greeting visitors and organising lunch for internal and external meetings when necessary
• Organise and audit company systems, databases and procedures
• In charge of correspondence with suppliers (e.g. cleaners and energy providers) and ensure we are getting the best deals from our providers, being constantly on the look out for good offers in the market (e.g. phones)
• Promote company policies and liaise with team & IT when they need support and coordinate on any equipment needed
• Assisting with the organisation of company events and meetings.
• Provide adhoc support to the team when needed.

Core Requirements:

• 3 years experience in office management
• Bachelor's (preferred)
• Telugu & Hindi (required)