ServiceNow

🔒 Confidential Employer
Posted 12 August 2025
LOCATION
Knutsford/Radbroke
TYPE
Contract
LEVEL
Mid-Senior level
CATEGORY
Technology
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

ServiceNow ITSM Incident Management Problem Management Change Management Service Catalog JavaScript API

FULL DESCRIPTION

Summary

This is a contract position for a ServiceNow professional. The role involves designing, developing, and delivering ITSM solutions within ServiceNow, including Incident Management, Problem Management, and Change Management. The candidate will be responsible for configuring applications, integrating with external systems, and updating existing asset configurations.

Key Responsibilities:

  • 5+ years of ServiceNow experience
  • Experience with ITSM modules.
  • Integration experience via ServiceNow MID Server.
  • Develop scripts leveraging the Absolute API

Core Requirements:

  • ServiceNow experience
  • ITSM knowledge
  • Experience in Incident, Problem, Change Management

Job title: ServiceNow

Job Type: Contract

Location: Knutsford/Radbroke, UK

Job Description:

- 5+ years of ServiceNow experience in designing, developing and delivering ITSM

- Expertise in Incident Management, Problem Management, Change Management, Knowledge Management, Contract Management, Service Catalog, Reporting Modules

- Configured Applications using ServiceNow tool used in ITIL management

- Functional and technical knowledge of the ServiceNow platform

- Experience in delivering medium to large scale ServiceNow implementations

- ServiceNow System Administrator Certification is a plus

- The integration must happen through ServiceNow MID Server which is an on-prem component. There should not be any cloud to cloud integration.

- The integration must do the data sync from Absolute to ServiceNow in batches and storage the data in staging tables. This data sync is unidirectional i.e from Absolute to ServiceNow.

- Update the exiting Asset CI with the feed received from Absolute and make necessary changes to lists, forms & UI, UI Actions, Business Rules, etc

- Generate Incidents for email alerts generated from Absolute for offline devices

- Develop scripts for Device Freeze and Device Wipe leveraging the Absolute API and create approval workflows to perform these actions through ServiceNow

Upload Resume Here

Name *:

Email *:

Phone Number *:

Resume *:

Note: Please attach Resume in PDF format only

Submit

Sign up free — access 45,000+ UK sponsor-licensed jobs