Maps Reporting Specialist with GERMAN

🔒 Confidential Employer
Posted 12 August 2025
LOCATION
London
TYPE
Full-time
LEVEL
Associate
CATEGORY
Customer Service
This employer holds a UK Home Office sponsor license — sponsorship for this specific role is at the employer’s discretion

SKILLS

German Language Proficiency English Language Proficiency Customer Support Communication Skills Data Analysis Problem Solving Mac OS X QGIS

FULL DESCRIPTION

Summary

We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with GERMAN Language! Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience.

Key Responsibilities/Duties:

  • Delivering exceptional customer support for our maps service
  • Analyzing and reporting map data to ensure precision and quality
  • Collaborating with a global team to improve user experience

Core Requirements/Qualifications/Skills:

  • Must have good oral & written communication skills and the ability to read, write, & speak fluent English and the German language.
  • English fluency is a requirement as all tools, communication, documentation, training, work are in English.
  • 2+ years technical support or other problem solving experience required.
  • Skilled researcher and comfortable using a variety of online sources.
  • Keen attention to detail and Self-motivated.
  • Graduation/15 years of education is minimum qualification requirement.

Maps Reporting Specialist with GERMAN Language

Maps Reporting Specialist with GERMAN Language

Location – London (22 Bishopsgate, City of London, London EC2N 4A) Work Model – Hybrid.

We're looking for a dedicated individual to join our London team as a Maps Reporting Specialist with GERMAN Language!

Your Responsibilities would include delivering exceptional customer support for our maps service analyzing and reporting map data to ensure precision and quality and collaborating with a global team to improve user experience.

Skills and Requirements

- Must have good oral & written communication skills and the ability to read, write, & speak fluent English and the German language.

- English fluency is a requirement as all tools, communication, documentation, training, work are in English.

- English language skill of candidate are assessed using Apple provided Comms assessment

- Setup, configure and maintain devices for editing, testing and documentation as per instructions provided by Apple.

- Communicate and update Apple manager on status of assigned tasks.

- Liaise with other support groups in Apple.

- Graduation/15 years of education is minimum qualification requirement.

- Interest in Apple products and / or mapping (preferred but not required).

- Mac OS X experience preferred.

Ideal candidate should have :

- 2+ years technical support or other problem solving experience required.

- Skilled researcher and comfortable using a variety of online sources.

- Keen attention to detail and Self-motivated.

- Customer service background (Communications team) preferred, but not necessary.

- Perform information validation by calling if required.

- QGIS skills would be an advantage.

- Able to maintain positive attitude and attention to detail when performing repetitive tasks.

- Adaptable and able to learn new projects and processes.

- Can summarize information from different spoken and written sources.

- The ability to differentiate different types of meaning in complex situations i.e. direct communications with our customers.

- Written and verbal fluency in the agreed language(s) without aids (e.g., translation software or tools).

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

- Cognizant is a global community with more than 300,000+ associates around the world.

- We don’t just dream of a better way – we make it happen.

- We take care of our people, clients, company, communities and climate by doing what’s right.

- We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

If you have a disability that requires reasonable accommodation to search for a job opening or submit an application, please email [contact hidden] with your request and contact information.

Key job details

Job number: : 46071

Travel required: : No

Job category: : Business Processes

Location: : London / United Kingdom

Date published: : Jul 01 2025

Employment type: : Full-time

Work model: : Hybrid

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