Receptionist

🔒 Confidential Employer

Posted 12 August 2025

LOCATION

South West London

TYPE

Full-time

LEVEL

Entry-level

SKILLS

Client Liaison Appointment Scheduling Customer Service Phone Etiquette Cash Handling Administrative Skills

FULL DESCRIPTION

Summary

As the first and often the last point of contact for each one of our valued clients, a Headmasters receptionist plays a pivotal role in the day-to-day running of our salon business. From answering appointment calls to keeping stylist’s columns running smoothly and dispensing great product advice, this job is more about client and staff liaison than simply front-of-house.

Some of the key responsibilities include:

To meet and greet clients with a welcoming friendly smile
To work as part of a team
To accurately record all relevant paperwork according to Headmasters procedures
To maintain the day-to-day operational standards of the Salon
Take any coats and offer refreshments and magazines
Enter Client details on the computer systems
Answer phone within 3 rings
Sell appointments to both walk ins and phone enquiries
inform stylist of arrival
close sale professionally and friendly
Provide accurate cashing up at the end of the day

Job Description

As the first and often the last point of contact for each one of our valued clients, a Headmasters receptionist plays a pivotal role in the day-to-day running of our salon business.

From answering appointment calls to keeping stylist’s columns running smoothly and dispensing great product advice, this job is more about client and staff liaison than simply front-of-house.

We expect high standards of service and a proactive attitude and in return we train and reward our reception teams accordingly.

Headmasters value each and every team member for their strengths because we want our staff to join us for a career, not just a job.

Some of the key responsibilities include:

To meet and greet clients with a welcoming friendly smile
To work as part of a team
To accurately record all relevant paperwork according to Headmasters procedures
To maintain the day-to-day operational standards of the Salon
Take any coats and offer refreshments and magazines
Enter Client details on the computer systems
Answer phone within 3 rings
Sell appointments to both walk ins and phone enquiries
inform stylist of arrival
close sale professionally and friendly
Provide accurate cashing up at the end of the day