Emotional Wellbeing and Mental Health Manager - Children and Young People

Job Purpose:

To be responsible for the strategic and operational management and effective delivery of multi-disciplinary Emotional Wellbeing and Mental Health (EWMH) services for children and young people. The aim of the services managed by this post is to provide EWMH support to children and families to help to belong, contribute and thrive within East Surrey.

Background to This post sits within YMCAES’s Children and Young People Emotional Wellbeing and

role: Mental Health team. YMCAES is contracted by Surrey Wellbeing Partnership via a joint commission from Surrey County Council and Surrey and Borders Partnership NHS Trust. YMCAES is one of the largest providers with a contract value over £1.2m

Main Lead on service delivery, management and governance

Responsibilities: – To provide strong leadership for the service based on a clear vision for the service, clarity of standards and outcomes to be achieved. – With the Head of CYP support the strategic development, planning and delivery of specialist EWMH services for children and young people ensuring an effective co-ordinated offer for these families is in place. – To have the primary responsibility for establishing, maintaining and developing consistent and high standards of professional and managerial competence amongst all staff involved in the delivery of EWMH services. – To provide line management to the Service Managers and named roles above and work with them to ensure they provide an effective service to children, young people and families in Surrey. – Maintain up to date detailed knowledge of legislation and national policy and to ensure SLT, CYP management team and the service are briefed on changes. – To have lead responsibility for ensuring EWMH services operates in a way which safeguards children and adults and is fully compliant with safeguarding policy and procedure – Understand and manage risk and safeguarding issues across the team, being the named lead and providing advice on guidance on all risk and safeguarding issues and escalating cases to DSLs as appropriate. – To ensure that the health and safety of all families, children, young people, staff and volunteers is properly addressed and enforced through appropriate policies and procedures including risk assessments for all areas and activities.

Emotional Wellbeing and Mental Health Manager Job Description March 2024

Manage stakeholder engagement and financial integrity – Lead on ensuring compliance with regulatory and professional requirements – To ensure that key relationships and business processes are in place to improve outcomes for children, young people and families. – Work with the Development Manager to support the Managers and Co- ordinators to write funding bids and reports for new and existing work. – To ensure EWMH services meets both national, local performance and quality indicators in an effective and timely way. – Ensure all key policies for EWMH team and processes are up to date and fit for purpose. – To work with CEO (Director of SWP) Head of CYP and Head of Finance to agree an annual budget for EWMH services and to play a role in negotiating annual funding settlement through the SWP contract. – Work collaboratively with colleagues to ensure services deliver value for money, within budgets and are evidence based, ensuring that services are rigorously evaluated in terms of quality and outcomes and that they continuously improve and are provided in response to children’s needs. – Maintain up-to-date and detailed knowledge about and relationships with commissioners of services including but not limited to Surrey CC, Surrey Heartlands ICB and various Borough Councils – Ensure accurate monitoring and reporting of EWMH service delivery output, outcomes and targets. – Represent YMCAES EWMH services on a variety of external forums including Surrey Wellbeing Partnership and Surrey and Borders Partnership NHS Foundation Trust.

Training and Development

– Ensure the effective Safer Recruitment and retention of EWMH working with HR colleagues and Head of CYP as appropriate. – Contribute to an in-house training programme for EWMH staff, CYP staff and volunteers, which is also offered to all YMCA East Surrey staff and volunteers and key partners. – Work with the Head of CYP and HR to develop volunteering, apprenticeship, and traineeship opportunities in EWMH services. – Attend CYP Advisory Group and Team Meetings and give presentations and input as required.

Buildings and Infrastructure

– Ensure buildings and facilities for the delivery of EWMH services are fit for purpose including the Phoenix Youth Centre reporting to SCC and effective working with statutory and voluntary sector partners with the support of the YMCAES Central Services Facilities team.

Provide effective management and support and demonstrate the values and

culture of YMCA East Surrey. – Ensure that all activities demonstrate the values and culture of YMCA East Surrey – Work with the Head of CYP/Deputy CEO to support the implementation of YMCA East Surrey strategy and Operational Plan. – Any other duties are required to be performed within the grade and renumeration of the role. – We are committed to safeguarding and promoting the welfare of children and young people/adults at risk. This role will require an enhanced DBS disclosure. We require you to understand and demonstrate this commitment and attend any required training

Emotional Wellbeing and Mental Health Manager Job Description March 2024

PERSON SPECIFICATION: Senior Emotional Wellbeing and Mental Health Manager

Qualifications, Application and

Education & certificates

Training:

Undergraduate degree / level 6 X Application

qualification in a relevant field or

obtained through significant recent

work experience

A professional qualification, and X

membership of an appropriate

professional body, in counselling or a

related therapeutic discipline

Experience

Significant management experience X Application,

working in EWMH services interview

Demonstrable knowledge base X Application,

regarding relevant legislation and interview

resulting practice/procedure issues in

EWMH services

Experience of establishing and X Application,

maintaining effective working interview

relationships with other agencies and

professions

Demonstrable experience in X Application,

collating, analysing and reporting interview

data from a range of sources and

making recommendations for

performance improvement.

Experience of demonstrating X Application,

compliance for external regulatory assessment

inspections and/or accreditations

Abilities, skills,

and attitude

A strong command of Microsoft X Application,

Office including Word, Excel, and assessment

PowerPoint

Ability to work collaboratively with X Application

managers to influence change,

encourage innovation, creativity and

continuous improvement

Navigating charity policies and X Application,

compliance requirements interview

Good working knowledge of data X Application,

protection and information security interview

Excellent spoken and written X Application,

communication skills with a high assessment, and

level of attention to detail interview

Able to influence and build excellent X Application,

working relationships at all levels of interview

the organisation

Demonstrate a high level of X Application,

professional credibility, integrity and interview

emotional resilience

Emotional Wellbeing and Mental Health Manager Job Description March 2024

Excellent organisational skills with X Application,

the ability to keep things simple interview

Safeguarding knowledge and

experience

Other Subject to a satisfactory Enhanced X Application, DBS

requirements with Children’s barred list DBS disclosure

disclosure

Commitment to the values, aims and X Application,

mission of YMCA East Surrey Interview

Understanding and commitment to X Application,

equality, diversity and inclusion for Interview

staff, services users, and

stakeholders

Flexibility around hours of work X Application,

interview

Emotional Wellbeing and Mental Health Manager Job Description March 2024